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Rank
184th
Out of 676

Flatotel

Average Price: $356  
 
Hotel Class:
135 West 52nd Street
New York City, 10019 View map  
4-Star Hotel Rank: 64 of 106
Average review rating: 3.32
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (43) , Travelocity (7) , TripAdvisor (468) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 15 comments. 
The following words were used in comments with Professional:
appearance (2)   arrival (2)   clean (2)   desk (5)   expectation (2)   friendly (4)   generous (2)   hotel (5)   location (2)   management (2)   not (2)   polite (2)   room (3)   staff (10)    
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1. Arrived to this modern and very hip establishment to the smiling, clean-shaven, welcoming faces of three professional and polite young men; what a pleasure.
"Flatotel...it's all in the name " Read full review on TripAdvisor   5/10/2012 Vote      
2. As for the actual hotel, the gentleman at the front desk was very friendly and professional.
"I really liked this hotel " Read full review on TripAdvisor   1/16/2012 Vote      
3. Gregory, the concierge, is as professional and knowledgeable as those in 5 star hotels.
"Excellent location- " Read full review on TripAdvisor   6/14/2011 Vote      
4. The staff is terrible (Carlos the manager I dealt with was VERY helpful, professional and accommodating, but I can't say the same for his front desk staff).
"Careful " Read full review on TripAdvisor   5/24/2010 Vote      
5. The staff and management appear to be hit and miss in their attitude and general professionalism (or lack thereof).
"Very disappointed - I will *not* stay at the Flatotel again " Read full review on TripAdvisor   12/29/2009 Vote      
6. Staff: In general the staff did not appear to be as professionally trained as what one would expect when staying at a hotel in this location of NYC.
"Awesome location for shopping and theatres but... " Read full review on TripAdvisor   12/15/2009 Vote      
7. The front desk staff was very snobbish (though professional) for a hotel that has absolutely no reason to be - they aren't the Plaza or the Waldorf by any stretch of the imagination.
"Flatotel puts lipstick on the pig " Read full review on TripAdvisor   12/9/2009 Vote      
8. I also found the staff very professional and friendly.
"Ask for a corner room and you won't be disappointed " Read full review on TripAdvisor   10/29/2009 Vote      
9. Staff very professional, king-size room was very comfortable.
"Convenient and comfortable " Read full review on Expedia   3/27/2009 Vote      
10. Not professional, to say the least.
"Disappointment for the money, I have to say... " Read full review on TripAdvisor   2/28/2009 Vote      
   
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