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OpinionWell
Rank
184th
Out of 676
Flatotel
Average Price: $356
Check Rates
Hotel Class:
135 West 52nd Street
New York City, 10019
View map
4-Star Hotel Rank:
64 of 106
Average review rating:
3.32
OpinionWell Value Index:
2
Traveler reviews analyzed:
BedBugRegistry
(
4
)
,
Expedia
(
43
)
,
Travelocity
(
7
)
,
TripAdvisor
(
468
)
,
YahooTravel
(
17
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
accommodating
(11)
adequate
(17)
awesome
(10)
best
(50)
better
(56)
big
(78)
brilliant
(7)
cares
(25)
clean
(209)
cleanliness
(13)
comfortable
(103)
comfy
(26)
convenient
(29)
cool
(18)
courteous
(11)
decent
(31)
efficient
(14)
excellent
(67)
exceptional
(19)
fabulous
(9)
fancy
(11)
fantastic
(44)
fast
(10)
free
(104)
fresh
(16)
friendly
(131)
generous
(13)
good
(235)
great
(266)
happy
(28)
helpful
(122)
huge
(89)
liked
(148)
love
(24)
new
(163)
nice
(156)
perfect
(36)
pleasant
(29)
pleased
(9)
plenty
(26)
positive
(22)
professional
(13)
quiet
(40)
reasonable
(26)
responsive
(11)
spacious
(60)
spotless
(7)
tasteful
(8)
welcoming
(20)
wonderful
(40)
See more
Professional
Appears in 15 comments.
The following words were used in comments with
Professional:
appearance
(2)
arrival
(2)
clean
(2)
desk
(5)
expectation
(2)
friendly
(4)
generous
(2)
hotel
(5)
location
(2)
management
(2)
not
(2)
polite
(2)
room
(3)
staff
(10)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
Arrived to this modern and very hip establishment to the smiling, clean-shaven, welcoming faces of three
professional
and polite young men; what a pleasure.
"Flatotel...it's all in the name "
Read full review
on
TripAdvisor
5/10/2012
Vote
2.
As for the actual hotel, the gentleman at the front desk was very friendly and
professional
.
"I really liked this hotel "
Read full review
on
TripAdvisor
1/16/2012
Vote
3.
Gregory, the concierge, is as
professional
and knowledgeable as those in 5 star hotels.
"Excellent location- "
Read full review
on
TripAdvisor
6/14/2011
Vote
4.
The staff is terrible (Carlos the manager I dealt with was VERY helpful,
professional
and accommodating, but I can't say the same for his front desk staff).
"Careful "
Read full review
on
TripAdvisor
5/24/2010
Vote
5.
The staff and management appear to be hit and miss in their attitude and general
professional
ism (or lack thereof).
"Very disappointed - I will *not* stay at the Flatotel again "
Read full review
on
TripAdvisor
12/29/2009
Vote
6.
Staff: In general the staff did not appear to be as
professional
ly trained as what one would expect when staying at a hotel in this location of NYC.
"Awesome location for shopping and theatres but... "
Read full review
on
TripAdvisor
12/15/2009
Vote
7.
The front desk staff was very snobbish (though
professional
) for a hotel that has absolutely no reason to be - they aren't the Plaza or the Waldorf by any stretch of the imagination.
"Flatotel puts lipstick on the pig "
Read full review
on
TripAdvisor
12/9/2009
Vote
8.
I also found the staff very
professional
and friendly.
"Ask for a corner room and you won't be disappointed "
Read full review
on
TripAdvisor
10/29/2009
Vote
9.
Staff very
professional
, king-size room was very comfortable.
"Convenient and comfortable "
Read full review
on
Expedia
3/27/2009
Vote
10.
Not
professional
, to say the least.
"Disappointment for the money, I have to say... "
Read full review
on
TripAdvisor
2/28/2009
Vote
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