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Rank
184th
Out of 676

Flatotel

Average Price: $356  
 
Hotel Class:
135 West 52nd Street
New York City, 10019 View map  
4-Star Hotel Rank: 64 of 106
Average review rating: 3.32
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (43) , Travelocity (7) , TripAdvisor (468) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exceptional
Appears in 23 comments. 
The following words were used in comments with Exceptional:
$ (2)   appreciate (2)   bathroom (3)   bed (2)   breakfast (2)   coffee (3)   concierge (2)   decorate (2)   friendly (2)   great (2)   helpful (3)   poorly (2)   problem (3)   room (6)   service (2)   shower (3)   staff (4)   tip (3)   view (2)   waiter (3)    
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1. The staff was friendly except for the miserable waiters in the morning (tips are appreciated I understand that but a smile would also be appreciated before I tip you).
"If you enjoyed the 80s you'll like this place! It was the last decade the rooms were renovated. " Read full review on TripAdvisor   5/21/2012 Vote      
2. The bathroom was HUGE and well-appointed (except no hair dryer).
"Great location, Large Rooms, good price for NYC " Read full review on TripAdvisor   4/12/2012 Vote      
3. Nice decor, except updated TV's would have been better.
"Great location, Large Rooms, good price for NYC " Read full review on TripAdvisor   4/12/2012 Vote      
4. However, no coffee, no tea kettle, no silverware, no dishes, so of no worth except for the refridgerator.
"Great location, Large Rooms, good price for NYC " Read full review on TripAdvisor   4/12/2012 Vote      
5. However, the porters/bell boys were exceptional as they couldn't do enough to help you, whether it be helping to plan your day, opening a door or even hailing you a taxi.
"Luxury " Read full review on TripAdvisor   4/2/2012 Vote      
6. (except perhaps tea/coffee facilities) The bed was so so comfortable and the shower was awesome.
"Luxury " Read full review on TripAdvisor   4/2/2012 Vote      
7. Overall, EXCEPTIONAL value and the key to our great trip.
"Flatotel is as good as it gets " Read full review on TripAdvisor   12/19/2011 Vote      
8. Elevator can take a little while, but again, welcome to NYC high-rise buildings - EVERY hotel no matter what star-rating (except perhaps the Marquis) has this challenge.
"Flatotel is as good as it gets " Read full review on TripAdvisor   12/19/2011 Vote      
9. There was no shower curtain in the bathroom (just a half glass partition) which would have been okay except the water sprayed directly on the bathroom door when showering which over time had apparently created unattractive warping around the edges.
"Flat Out Awful...Elevator Panel Fell on My Head... " Read full review on TripAdvisor   11/22/2011 Vote      
10. The obnoxious Waiter in the breakfast room who seemed to have an issue with guests taking a coffee and some fruit up to the room - even though reception says this is OKSafe in room - Not working and maintenance couldn't fixLifts can take a long time during peak hoursOverall enjoyed the stay and found no real issues, staff with the exception of the one breakfast Waiter were all really friendly and helpful.
"No Issues....... The Good & The Bad " Read full review on TripAdvisor   9/6/2011 Vote      
   
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