Best Western President Hotel Times Square, New York City, Helpful

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Rank

129th

Out of 676

Best Western President Hotel Times Square	Average Price: $303 Check Rates

Hotel Class:

234 West 48th Street

New York City, 10036 View map

2-Star Hotel Rank: 22 of 144
Average review rating: 3.22

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (97) , MyTravelGuide (125) , Travelocity (3) , TripAdvisor (595) , YahooTravel (37)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Helpful

Appears in 249 comments.

The following words were used in comments with Helpful:
arrival (11) best (12) clean (22) concierge (13) desk (40) extremely (14) friendly (69) good (13) great (20) hotel (59) location (13) luggage (9) management (17) most (11) need (10) nice (13) night (14) not (29) room (42) staff (140)

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1. The staff was pleasant and very helpful up to the minute we left.

"Stay in the middle of Times Square " Read full review on TripAdvisor 5/21/2012 Vote

2. I had to interrupt the staff at the desk who were chatting only to be told they couldn't help me until 3 pm, as that was check in time.

"Terrible Experience " Read full review on TripAdvisor 5/17/2012 Vote

3. Quinn, the doorman who is a kind gentle man with a warm friendly smile, was most helpful with our luggage.

"Another Wonderful Experience " Read full review on TripAdvisor 5/14/2012 Vote

4. I found the staff to be friendly, helpful and approachable.

"Best value in NYC " Read full review on TripAdvisor 5/3/2012 Vote

5. at the front desk the three males were very polite and helpful I slept comfortably, but for some reason the room was very hot (it was winter) but there was air condioner so I just turn it on.

"location location " Read full review on TripAdvisor 5/1/2012 Vote

6. For lack of empathy, lack of motivation to help and poor customer service I would deem this to be a major downfall of this hotel.

"beware of mice " Read full review on TripAdvisor 4/25/2012 Vote

7. Very helpful in every way.

"Great Stay in NYC! " Read full review on TripAdvisor 4/24/2012 Vote

8. There was a lady at the front desk, I can't remember her name,(a different name), but she was SO helpful.

"Basic Hotel " Read full review on TripAdvisor 4/14/2012 Vote

9. very helpful reception.

"great location. " Read full review on TripAdvisor 3/25/2012 Vote

10. They were just looking to our face and never helped us to carry our bags even I was giving tips to them for assistance.

"terrible hotel " Read full review on TripAdvisor 3/17/2012 Vote