Hotel Palomar Washington DC - a Kimpton Hotel, Washington DC, Complain

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Out of 279

Hotel Palomar Washington DC - a Kimpton Hotel	Average Price: $386 Check Rates

Hotel Class:

2121 P Street NorthWest

Washington DC, 20037 View map

4-Star Hotel Rank: 1 of 30
Average review rating: 4.3

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (36) , Travelocity (17) , TripAdvisor (1187) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (27) annoyance (8) apologetic (6) avoid (9) bad (50) big deal (12) broken (9) chipped (8) complain (41) complaint (35) cramped (15) difficult (17) dingy (7) dirty (18) disappoint (80) disturbing (6) downside (12) expensive (43) frustrated (7) hard (40) hardly (7) hassle (9) horrible (16) inconvenient (10) issue (75) lack (17) loud (35) negative (39) noise (123) noisy (26) overpriced (12) poor (19) pricey (29) problem (125) rock (16) rude (8) shock (8) slow (46) smell (19) terrible (9) tiny (23) too small (8) uncomfortable (9) unfortunate (46) unfriendly (7) weird (6) worn (12) worst (12) would have liked (7) wrong (30)

Complain

Appears in 40 comments.

The following words were used in comments with Complain:
bad (3) bathroom (3) desk (6) free (3) guest (5) hotel (7) night (4) noise (4) not (9) offers (3) party (4) pretty (2) problem (3) reception (2) room (14) slow (2) touch (2) uncomfortable (2) upgraded (2) wine (2)

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1. We did complain about both things at reception.

"A Disappointing Stay " Read full review on TripAdvisor 4/3/2012 Vote

2. My husband complained the he couldn't maintain a constant connection to the internet, however he never said anything to management, so blame goes both ways.

"Fun, fresh and great location " Read full review on TripAdvisor 3/30/2012 Vote

3. They were partying pretty hard all night, and when we complained in the morning we were moved to another room - not a regular room though, but an executive suite.

"Excellent service " Read full review on TripAdvisor 2/27/2012 Vote

4. The robes were a hideous leopard print and the breakfast was a bit basic but as it was included I'm not complaining.

"Nice hotel, good location " Read full review on TripAdvisor 2/26/2012 Vote

5. I sat there trying to convince myself that the noise wasn't so bad because frankly, I was embarrassed to complain again--but it was that bad.

"Extraordinarily noisy rooms, mediocre service. " Read full review on TripAdvisor 2/3/2012 Vote

6. When I complained about the noise, they moved us immediately.

"Decent place to stay " Read full review on TripAdvisor 1/20/2012 Vote

7. Anyone who complains about this hotel clearly is the sort of person who tries very hard to look for trouble.

"Amazing " Read full review on TripAdvisor 11/23/2011 Vote

8. During October, the room adjacent to mine was occupied by what seemed to be a hen's party with 20 people in the room and very loud partying way past midnight ( I finally complained to reception at 1 am and whilst security gave the girls the message to zip it up seeing there had already been earlier complaints, it had no impact and the hotel had seemingly no desire to act nor could they offer me an alternate room).

"Great Rooms, great location, but service can improve " Read full review on TripAdvisor 11/22/2011 Vote

9. The room was very cookie cutter nothing special at all and in fact there was very bad water pressure in the bathroom and when we mentioned it to the front desk they told us that many guests have complained about that - so why hasn't it been addressed??? Another nice touch at Kimpton Hotels is wine tasting in the evening but the problem at this hotel is that is so crowded there was no where to sit and enjoy a glass of wine unless you wanted to stand in the area where check in /check out was, not very relaxing.

"not what I was hoping for " Read full review on TripAdvisor 11/10/2011 Vote

10. I felt uncomfortable complaining again, even when Ahmed asked me how I like the room.

"Generally nice stay with some issues. " Read full review on TripAdvisor 10/21/2011 Vote