5. I must say I had high expectations of the Westin and I have to admit I will never stay at the Westin again, one night we made the mistake of losing our hotel key so we went to the front desk to let us in, they didnt verify any information they said Security would be right up, when security got to the door he let us in, not one person verified who we were which leads me to believe anyone could get into anyones room due to the lack of security.