Westin Gaslamp Quarter, San Diego, Complain

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Home » United States » California » San Diego Destinations » San Diego Hotels » Westin Gaslamp Quarter

OpinionWell
Rank

37th

Out of 517

Westin Gaslamp Quarter	Average Price: $303 Check Rates

Hotel Class:

910 Broadway Circle

San Diego, 92101 View map

4-Star Hotel Rank: 15 of 30
Average review rating: 3.64

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (95) , MyTravelGuide (744) , Travelocity (3) , TripAdvisor (546) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (6) annoy (12) avoid (10) bad (32) big deal (5) broken (5) complain (20) complaint (17) dated (5) difficult (11) dirty (11) disappoint (33) disturbing (7) downside (8) expensive (51) filthy (5) frustrated (5) hard (16) hassle (6) horrible (5) inconvenient (14) irritate (4) issue (49) lack (18) loud (27) mess (6) mistake (7) negative (19) noise (51) noisy (13) outdated (6) overpriced (13) poor (20) pricey (15) problem (43) ridiculous (14) rock (7) rude (13) shock (8) slow (20) smell (32) stain (5) terrible (16) uncomfortable (4) unfortunate (8) weird (5) worn (17) worst (18) would have liked (4) wrong (22)

Complain

Appears in 30 comments.

The following words were used in comments with Complain:
bar (2) bathtub (2) desk (6) helpful (3) hotel (4) natural (2) need (2) never (4) night (7) noise (3) park (4) problem (3) rating (2) remote (2) responsive (2) reviews (2) service (3) staff (2) towel (2) well (2)

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1. I do have to say that the people who complain about the hotel not having an on-site restaurant and bar are (sorry) nuts.

"So sad, expected much more from Westin " Read full review on TripAdvisor 5/12/2012 Vote

2. i laugh at the reviews when they complain about city noise.

"great place! " Read full review on TripAdvisor 5/3/2012 Vote

3. i think some of the things people complain about on here are irrelevant.

"great place! " Read full review on TripAdvisor 5/3/2012 Vote

4. In the end, we complained again that third night with zero housekeeping services and they kindly gave me thousands of SPG reward points.

"Average stay at best... " Read full review on TripAdvisor 3/30/2012 Vote

5. Other occupants complained of the same thing that weekend.

"Average stay at best... " Read full review on TripAdvisor 3/30/2012 Vote

6. There are 4 elevators and we didn't wait too long for them, but I can see how some people complain about the wait.

"Nice stay, good food, great location " Read full review on TripAdvisor 2/14/2012 Vote

7. I complained and finally another front desk person helped and printed my stuff for me free of charge.

"Nice but construction was a problem " Read full review on TripAdvisor 12/5/2011 Vote

8. When I called to complain about the extended length of the water shutdown, the staff knew nothing about it and never got back in contact with me to tell the service returned to normal.

"Hotel staff do a poor job managing construction " Read full review on TripAdvisor 11/17/2011 Vote

9. Cannot complain about the Service and Hotel Accommodation.

"Great Location and Service " Read full review on TripAdvisor 5/31/2011 Vote

10. nothing to brag about, the only problem I had with the room was the lack of towels provided, we ran out of towels our first day and the tv remote needed batteries, and we had trouble keeping the A/C on all night for my mom but i'm not a complainer and I'm sure they would have corrected the problem if we had complained.

"Location Location Location " Read full review on TripAdvisor 8/2/2010 Vote