Westin Gaslamp Quarter, San Diego, Complaint

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OpinionWell
Rank

37th

Out of 517

Westin Gaslamp Quarter	Average Price: $303 Check Rates

Hotel Class:

910 Broadway Circle

San Diego, 92101 View map

4-Star Hotel Rank: 15 of 30
Average review rating: 3.64

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (95) , MyTravelGuide (744) , Travelocity (3) , TripAdvisor (546) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (6) annoy (12) avoid (10) bad (32) big deal (5) broken (5) complain (20) complaint (17) dated (5) difficult (11) dirty (11) disappoint (33) disturbing (7) downside (8) expensive (51) filthy (5) frustrated (5) hard (16) hassle (6) horrible (5) inconvenient (14) irritate (4) issue (49) lack (18) loud (27) mess (6) mistake (7) negative (19) noise (51) noisy (13) outdated (6) overpriced (13) poor (20) pricey (15) problem (43) ridiculous (14) rock (7) rude (13) shock (8) slow (20) smell (32) stain (5) terrible (16) uncomfortable (4) unfortunate (8) weird (5) worn (17) worst (18) would have liked (4) wrong (22)

Complaint

Appears in 58 comments.

The following words were used in comments with Complaint:
$ (4) area (5) bed (3) charged (3) complaints (59) cost (5) elevator (5) expense (3) great (3) hotel (14) internet (3) maintenance (3) much (4) not (3) park (9) pretty (3) room (12) service (5) staff (3) walking (5)

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1. i read alot of complaints about 'no free wifi' again, this is explained to you when you book.

"great place! " Read full review on TripAdvisor 5/3/2012 Vote

2. ill just lay it out:i saw numerous complaints about 'expensive' valet parking-ok when you book the hotel the parking fees are explained, and anyways, you are in a hotel in a downtown area where its about 30 bucks to park any where over night anyways.

"great place! " Read full review on TripAdvisor 5/3/2012 Vote

3. after reading some reviews about the construction i was a little nervous, but honestly we had no complaints.

"great place! " Read full review on TripAdvisor 5/3/2012 Vote

4. No complaints.

"Will soon be excellent choice! " Read full review on TripAdvisor 4/26/2012 Vote

5. I did not bring any of these issue to the attention of the hotel staff as I find most complaints are really addressed with more than lip service.

"Great location not family friendly " Read full review on TripAdvisor 4/13/2012 Vote

6. Room service came in and made the bed and cleaned the room so we didnt even think to check that they changed the sheets since that was our sole complaint.

"So many things were wrong it makes for a poor experience " Read full review on TripAdvisor 4/8/2012 Vote

7. Others have posted complaints about the noise of renovation.

"Good service, excellent location, some flaws " Read full review on TripAdvisor 3/29/2012 Vote

8. Told me they were getting a lot of complaints from people who booked through Expedia.

"Beware non-disclosure of construction, noise and disruption, and they blamed it on Expedia. " Read full review on TripAdvisor 2/23/2012 Vote

9. Oh yeah, another complaint is the $30 per day Parking charge.

"Love the location! " Read full review on TripAdvisor 1/19/2012 Vote

10. I would say the only complaint was that they really couldn't tell us much about the Trolly system which runs through the city.

"Love the location! " Read full review on TripAdvisor 1/19/2012 Vote