Sheraton San Diego, San Diego, Unacceptable

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Rank

14th

Out of 517

Sheraton San Diego	Average Price: $231 Check Rates

Hotel Class:

1380 Harbor Island Drive

San Diego, 92101 View map

4-Star Hotel Rank: 7 of 30
Average review rating: 3.48

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (79) , MyTravelGuide (1112) , Travelocity (11) , TripAdvisor (792) , YahooTravel (48)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Unacceptable

Appears in 11 comments.

The following words were used in comments with Unacceptable:
hotel (2) room (3) service (2)

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1. It was pretty much unacceptable and if I had arrived at a decent time or normal state of mind I would have definitely requested a room change.

"Tired Facility " Read full review on TripAdvisor 3/1/2012 Vote

2. Our most recent stay found us stuck on what amounts to the basement level of the Bay Tower, a building which is completely unacceptable in every way.

"Very mixed experience " Read full review on TripAdvisor 10/15/2011 Vote

3. Our experience was unacceptable.

"DONT STAY HERE IF YOU LIKE CLEAN ROOMS AND GOOD CUSTOMER SERVICE!!! " Read full review on TripAdvisor 8/27/2011 Vote

4. Poor service and unacceptable for a room they charged $250 a night for.

"No service " Read full review on TripAdvisor 7/28/2011 Vote

5. This is totally unacceptable, given the fact that we were checking in 12 midnight, which gives them 12 hours of room cleaning time and the hotel is only 12 floors tall.

"You Kidding? Not worth the value AT ALL!!! " Read full review on TripAdvisor 7/25/2011 Vote

6. That is unacceptable customer service.

"I stayed here for Comic Con 2011, I won't be coming back to it. " Read full review on TripAdvisor 7/25/2011 Vote

7. The excessive load cursing, screaming and load music was unacceptable.

"What a disappointment. " Read full review on TripAdvisor 7/21/2011 Vote

8. My boyfriend expressed that this was unacceptable and as guests we should have parking close the hotel.

"Nice hotel. Management could use an attitude adjustment. " Read full review on TripAdvisor 4/11/2011 Vote

9. Completely unacceptable.

Read full review on MyTravelGuide 5/22/2007 Vote

10. The cafe's inability to understand proper handling of food procedures is unacceptable.

Read full review on MyTravelGuide 3/30/2006 Vote