Sheraton San Diego, San Diego, Complaint

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Rank

14th

Out of 517

Sheraton San Diego	Average Price: $231 Check Rates

Hotel Class:

1380 Harbor Island Drive

San Diego, 92101 View map

4-Star Hotel Rank: 7 of 30
Average review rating: 3.48

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (79) , MyTravelGuide (1112) , Travelocity (11) , TripAdvisor (792) , YahooTravel (48)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (22) avoid (12) awful (8) bad (92) broken (12) complain (37) complaint (29) difficult (10) dirt (24) dirty (32) disappoint (63) disgust (10) disturbing (9) downside (12) expensive (87) frustrated (12) gross (8) hard (25) horrible (16) inconvenient (16) issue (73) lack (20) loud (40) miserable (9) mistake (9) mold (14) negative (39) noise (166) noisy (21) outrageous (15) overpriced (31) peeling (10) poor (27) poorly (8) pricey (25) problem (89) ridiculous (18) rock (15) rude (19) shock (8) slow (39) smell (30) terrible (24) tiny (8) ugly (8) unacceptable (8) unfortunate (17) worn (12) worst (16) wrong (24)

Complaint

Appears in 76 comments.

The following words were used in comments with Complaint:
$ (4) bathroom (4) biggest (3) breakfast (3) complaints (76) desk (4) great (4) hotel (6) laundry (3) location (3) nice (3) night (4) noise (9) not (10) park (5) pool (4) room (19) service (5) small (4) staff (6)

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1. One complaint we had about the pool, was it seems a couple ducks live there, which is fine, but they do make a mess with their droppings.

"Not bad for age " Read full review on TripAdvisor 5/21/2012 Vote

2. I suspect that is because of the complaints that were received? I could be wrong.

"Pleasantly Surprised! " Read full review on TripAdvisor 5/11/2012 Vote

3. No complaints on the food or service.

"Nice Choice " Read full review on TripAdvisor 5/8/2012 Vote

4. The pool area was nice and despite complaints we heard, the pool water temperature was not bad.

"Marina Tower, Standard Room, Pleasant Stay " Read full review on TripAdvisor 5/6/2012 Vote

5. My only complaint was the wireless, the code was annoying, it would not say logged into your devices, you had to reenter the code everytime you used your phone, ipad, mac, etc.

"Wonderful hotel " Read full review on TripAdvisor 4/14/2012 Vote

6. I have no particular complaint against the hotel and I would stay again.

"Good for me " Read full review on TripAdvisor 3/3/2012 Vote

7. My one complaint is the price of parking.

"Nice Hotel, Location Worked for Us. $22 Parking. " Read full review on TripAdvisor 1/29/2012 Vote

8. THE GOODTHE NOT-SO-GOODOnly two major complaints about the Bay Tower: the location and the noise.

"Comfortable But Noisy " Read full review on TripAdvisor 1/5/2012 Vote

9. I really have no complaints about the wedding stuff.

"Got married here, they gave us a free room, called it a "suite" " Read full review on TripAdvisor 11/24/2011 Vote

10. complaints went unanswered until 3 days later when we were finally given a rate adjustment back to the convention rate.

"Disappointed " Read full review on TripAdvisor 10/13/2011 Vote