Sheraton San Diego, San Diego, Problem

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Rank

14th

Out of 517

Sheraton San Diego	Average Price: $231 Check Rates

Hotel Class:

1380 Harbor Island Drive

San Diego, 92101 View map

4-Star Hotel Rank: 7 of 30
Average review rating: 3.48

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (79) , MyTravelGuide (1112) , Travelocity (11) , TripAdvisor (792) , YahooTravel (48)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (22) avoid (12) awful (8) bad (92) broken (12) complain (37) complaint (29) difficult (10) dirt (24) dirty (32) disappoint (63) disgust (10) disturbing (9) downside (12) expensive (87) frustrated (12) gross (8) hard (25) horrible (16) inconvenient (16) issue (73) lack (20) loud (40) miserable (9) mistake (9) mold (14) negative (39) noise (166) noisy (21) outrageous (15) overpriced (31) peeling (10) poor (27) poorly (8) pricey (25) problem (89) ridiculous (18) rock (15) rude (19) shock (8) slow (39) smell (30) terrible (24) tiny (8) ugly (8) unacceptable (8) unfortunate (17) worn (12) worst (16) wrong (24)

Problem

Appears in 134 comments.

The following words were used in comments with Problem:
airport (8) charged (5) condition (5) couple (6) desk (14) enjoy (6) friendly (7) hot (5) hotel (28) liked (10) location (6) maintenance (8) noise (8) not (25) park (10) quickly (6) room (48) service (6) staff (16) water (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only problem we had with our room was the A/C.

"Pleasantly Surprised! " Read full review on TripAdvisor 5/11/2012 Vote

2. Security finally decided to change the entire lock on the door to solve the problem.

"Great view, terrible airport noise and bad service " Read full review on TripAdvisor 4/28/2012 Vote

3. There are numerous other service issues which plague this hotel, ranging from inadequate attention to staffing at the front desk (particularly for Starwood Preferred guests) which lead to overly long waits for handling any issue, problems with daily room service for upkeep of rooms, and problems with card key access to the rooms.

"Great view, terrible airport noise and bad service " Read full review on TripAdvisor 4/28/2012 Vote

4. We like sheratons this one was good because you can seer as you land,but thats the problem if like us you get a front room(not facing the marina they are noisey.

"Great Hotel BUT " Read full review on TripAdvisor 4/23/2012 Vote

5. Distance was a problem but they commented how the hotel was old and run down, bathrooms were not as clean as they could be.

"3 1/2 Stars Tower vs 2 Stars Tower vs 5 Star Lounge " Read full review on TripAdvisor 4/5/2012 Vote

6. Hospitality was professional and friendly, room was clean (I immediately checked everything that other guests had reported problems with - bathrooms, carpet, linens, which were all spotless).

"great stay " Read full review on TripAdvisor 3/29/2012 Vote

7. I had a great experience all around, particularly in all of the areas that seemed to have been problems for other visitors.

"great stay " Read full review on TripAdvisor 3/29/2012 Vote

8. Yes, I am particular and have not a problem paying for good service and amenities, however, my experience was definitely poor and worth giving a head's up to others.

"Convenient location - if have car - terrible hotel service " Read full review on TripAdvisor 3/20/2012 Vote

9. Had an issue with the heating in the room but maintenance came quickly and fixed the problem.

"Beautiful view of harbor, convenient location " Read full review on TripAdvisor 2/20/2012 Vote

10. but said he THOUGHT there should'nt be a problem.

"Ok, but not worth the price, and certainly not for leisure travelers " Read full review on TripAdvisor 11/17/2011 Vote