Sheraton San Diego, San Diego, Rude

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Rank

14th

Out of 517

Sheraton San Diego	Average Price: $231 Check Rates

Hotel Class:

1380 Harbor Island Drive

San Diego, 92101 View map

4-Star Hotel Rank: 7 of 30
Average review rating: 3.48

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (79) , MyTravelGuide (1112) , Travelocity (11) , TripAdvisor (792) , YahooTravel (48)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (22) avoid (12) awful (8) bad (92) broken (12) complain (37) complaint (29) difficult (10) dirt (24) dirty (32) disappoint (63) disgust (10) disturbing (9) downside (12) expensive (87) frustrated (12) gross (8) hard (25) horrible (16) inconvenient (16) issue (73) lack (20) loud (40) miserable (9) mistake (9) mold (14) negative (39) noise (166) noisy (21) outrageous (15) overpriced (31) peeling (10) poor (27) poorly (8) pricey (25) problem (89) ridiculous (18) rock (15) rude (19) shock (8) slow (39) smell (30) terrible (24) tiny (8) ugly (8) unacceptable (8) unfortunate (17) worn (12) worst (16) wrong (24)

Rude	Appears in 31 comments.

The following words were used in comments with Rude:
awful (2) breakfast (2) car (2) charged (2) clerk (2) dirty (3) helpful (7) hotel (12) management (2) not (11) park (7) personable (2) phone (2) price (2) quality (2) reservation (2) room (8) staff (17) unsympathetic (2) useful (2)

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1. The person who answered the phone was very rude and said, 'you booked through Priceline, so we won't do any special favors for you.

"Disappointing " Read full review on TripAdvisor 4/23/2012 Vote

2. Im not a person who generally holds hotels to unreasonable standards, but for the price paid, and the parking that i paid for (even if just self parking), i think i should have been informed somehow that parking would be a mess on my last night, so i could have planned accordingly and i dont think i should have had to have delt with snotty rude parking attendants.

"Ok, but not worth the price, and certainly not for leisure travelers " Read full review on TripAdvisor 11/17/2011 Vote

3. Very rude.

"Ok, but not worth the price, and certainly not for leisure travelers " Read full review on TripAdvisor 11/17/2011 Vote

4. The women that helped us both at check-in and out was rude, condescending and dismissive.

"Won't be back!! " Read full review on TripAdvisor 8/24/2011 Vote

5. The clerk was rude and not helpful, I was treated as below her and not worth her time.

"What a disappointment. " Read full review on TripAdvisor 7/21/2011 Vote

6. rude staff and disgusting food.

"less than stellar experience this time around " Read full review on TripAdvisor 6/13/2011 Vote

7. The manager on duty came to our car and rudely informed us again of the wedding and that he would not valet our car for anything less than $28.

"Nice hotel. Management could use an attitude adjustment. " Read full review on TripAdvisor 4/11/2011 Vote

8. Our only issues with this hotel was the overpriced, poor quality breakfast buffet and the unhelpful, rude hotel manager we had a run-in with.

"Nice hotel. Management could use an attitude adjustment. " Read full review on TripAdvisor 4/11/2011 Vote

9. I called to book this hotel and when the man I was talking with thought I was not going to book due to high price he hung up on me - does not bode well for this hotel if their reservations staff are rude.

"Even reservations are rude " Read full review on TripAdvisor 3/6/2011 Vote

10. The room and the building is nice, they even have Starbucks there which I was quite pleased about it, the area, the lobby is okay and the views around the hotel are nice, but what's the point when you have your holiday and mood ruined by rude members of staff with a proper attitude and no clue what so ever??.

"Read "TERRIBLE" and "POOR" Tripod reviews BEFORE you book it! " Read full review on TripAdvisor 1/29/2011 Vote