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Rank
13th
Out of 504

Hotel Valencia San Antonio

Average Price: $237  
 
Hotel Class:
150 East Houston Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 10 of 32
Average review rating: 4
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (48) , Expedia (73) , TripAdvisor (564)
SAFE TO BOOK ? (1/5 issues found)
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Problem
Appears in 61 comments. 
The following words were used in comments with Problem:
arrival (4)   cares (4)   charged (3)   clean (3)   desk (3)   guest (3)   hotel (14)   lighting (4)   management (5)   night (7)   noise (4)   not (13)   offers (2)   park (3)   room (10)   rude (2)   service (4)   staff (7)   valet (3)   worst (2)    
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1. Some of the reviews on here say about the low light being a problem, but with the 100degree heat outside and dazzling sunshine it sits perfectly.
"Funky modern hotel with Hacienda style twist " Read full review on TripAdvisor   5/9/2012 Vote      
2. The only problem was the 6pm knock on the door, a staffer offering ice.
"great service - very nice rooms - great location " Read full review on TripAdvisor   4/30/2012 Vote      
3. We arrived a little after 4 pm for check-in and were told that it would be another 45 minutes due to a large party (basketball team) checking out late and the rooms needed to be cleaned (not my problem).
"Ehhhh.... " Read full review on TripAdvisor   4/16/2012 Vote      
4. And, as a business hotel the commitment to darkness is a problem.
"Quality hotel, confused about its mission " Read full review on TripAdvisor   3/18/2012 Vote      
5. If there is a problem, it is with commitment to the romatic approach.
"Quality hotel, confused about its mission " Read full review on TripAdvisor   3/18/2012 Vote      
6. When these problems were brought to the attention of the staff, no apologies were made and the towels were not replaced until 10:00 pm-5 hours after the request.
"Poor service " Read full review on TripAdvisor   3/2/2012 Vote      
7. Every hotel is going to have their share of problems or issues, but the deciding factor is how they handle the problem & treat their guests.
"Unique hotel but in need of some attention " Read full review on TripAdvisor   2/19/2012 Vote      
8. We had a slight problem with our bed but within 20 minutes from our phone call, they checked out our issue, fixed it and provided turn down.
"Wonderful hotel " Read full review on TripAdvisor   1/8/2012 Vote      
9. One problem - valet in every way.
"Great Riverwalk stay with spacious room " Read full review on TripAdvisor   1/1/2012 Vote      
10. Also a big plus was your double apple pie we ordered both nights there, my husband loved it, only problem is now I have to have apple pie w/ice cream every night.
"One of the best mini vacations " Read full review on TripAdvisor   9/4/2011 Vote      
   
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