Hotel Valencia San Antonio, San Antonio, Complain

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Hotel Valencia San Antonio

OpinionWell
Rank

13th

Out of 504

Hotel Valencia San Antonio	Average Price: $237 Check Rates

Hotel Class:

150 East Houston Street

San Antonio, 78205 View map

4-Star Hotel Rank: 10 of 32
Average review rating: 4

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (73) , TripAdvisor (564) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (7) apologetic (3) avoid (6) awful (4) bad (27) big deal (4) broken (5) complain (15) complaint (23) depressing (5) difficult (6) dingy (3) dirty (8) disappoint (29) expensive (35) flaws (4) hard (19) inconvenient (3) issue (22) lack (8) loud (27) mediocre (4) mistake (7) negative (7) nightmare (4) noise (60) noisy (14) outrageous (3) overpriced (6) poor (13) poorly (2) pricey (7) problem (45) ridiculous (10) rude (12) sad (4) shock (3) slow (13) smell (13) stale (2) terrible (4) tiny (7) unbearable (2) uncomfortable (7) unfortunate (10) unfriendly (3) unwelcoming (2) worst (13) would have liked (2) wrong (14)

Complain

Appears in 24 comments.

The following words were used in comments with Complain:
$ (2) annoy (2) breakfast (2) dark (2) desk (5) dirty (2) hotel (3) night (4) noise (6) not (3) park (4) reviews (3) room (8) staff (3) street (2) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. We complained and were taken to room 521 a much larger, brighter and generally more pleasant room with a possible view of the river but because of really bad planning of the room the shutters could not open more than several inches before hitting the false ceiling.

"Be Warned Room 721 " Read full review on TripAdvisor 1/17/2012 Vote

2. but after a couple of other guests complained, they left and that was the end of the noise.

"Perfect location, Beautiful hotel " Read full review on TripAdvisor 12/20/2011 Vote

3. If I had to complain about one thing it would definitely be the internet speed.

"Fantastic Hotel " Read full review on TripAdvisor 11/11/2011 Vote

4. The Lobby/Front Desk staff: A few other reviewers on here complained about low light.

"Best hotel stay EVER! " Read full review on TripAdvisor 9/23/2011 Vote

5. Very annoying noise and when we called the front desk to complain they said it would soon stop.

"Annoying construction noise at 4 am " Read full review on TripAdvisor 8/21/2011 Vote

6. so I went to the front desk to complain and once again asked for the 3 hour window.

"Far from a luxury hotel " Read full review on TripAdvisor 7/12/2011 Vote

7. You can't complain if you didn't take the time to even call them ahead of time to find out if they had the amenities you desire.

"Charming first stay in San Antonio " Read full review on TripAdvisor 7/5/2011 Vote

8. We ate at the buffet one of the mornings and it was pretty standard, nothing to complain or compliment on.

"It was fine... " Read full review on TripAdvisor 6/13/2011 Vote

9. It wasn't enough to complain to mgmt about and didnt keep us up at night, but it was a little annoying to pay $150/night for a room with a squeaky bed.

"Great customer service- rooms could use some updating " Read full review on TripAdvisor 5/31/2011 Vote

10. People complain about the cost of valet parking, but we didn't find it higher than most other hotels we've visited.

"Wonderful Hotel- can't wait to return! " Read full review on TripAdvisor 6/21/2010 Vote