Hotel Contessa, San Antonio, Problem

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Rank

6th

Out of 504

Hotel Contessa	Average Price: $377 Check Rates

Hotel Class:

306 West Market Street

San Antonio, 78205 View map

3-Star Hotel Rank: 1 of 111
Average review rating: 4.11

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (23) , TripAdvisor (646) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (12) avoid (9) awful (4) bad (51) big deal (5) broke (4) broken (15) complain (19) complaint (27) damage (4) difficult (8) dirty (15) disappoint (54) expensive (58) frustrated (5) hard (15) hassle (5) horrible (7) inconvenient (6) issue (50) lack (10) loud (21) mediocre (4) mess (4) mistake (10) mold (4) negative (29) noise (80) noisy (24) outrageous (4) overbook (6) overpriced (11) poor (18) pricey (11) problem (72) ridiculous (8) rock (6) rowdy (4) rude (25) slow (21) smell (17) sophisticated (4) terrible (13) tiny (6) unacceptable (6) uncomfortable (6) unfortunate (21) worn (7) worst (11) wrong (12)

Problem

Appears in 73 comments.

The following words were used in comments with Problem:
alarm (2) car (3) great (3) hotel (12) lighting (3) liked (4) location (3) management (3) never (6) nice (4) noise (8) not (16) park (3) quickly (2) reviews (3) room (11) shower (5) staff (3) street (3) valet (3)

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1. He took care of everything--very nice and told us that the table we were at was 'known' for that problem.

"Really liked the Quiet Location " Read full review on TripAdvisor 4/11/2012 Vote

2. I took the advice of another trip adviser guest and paid in cash upon check-in (to avoid problems with debit card issues).

"Really liked the Quiet Location " Read full review on TripAdvisor 4/11/2012 Vote

3. The Hotel was at a quieter end of the riverwalk which is nice if you don't like the noise, but you did have to walk a few blocks to get to some of the nightlife which wasn't a problem.

"Overall Good Stay " Read full review on TripAdvisor 3/24/2012 Vote

4. I do have a problem with the fact that our account was debited after we checked out, especially since a $250 hold on additional funds was placed at check in.

"Wonderful hotel and staff; messy billing... " Read full review on TripAdvisor 3/21/2012 Vote

5. The problem that I have with this hotel is the billing procedure.

"Wonderful hotel and staff; messy billing... " Read full review on TripAdvisor 3/21/2012 Vote

6. We were a little nervous about this at first but was not a problem at all.

"Family Vacation " Read full review on TripAdvisor 2/25/2012 Vote

7. Major problem with road noise starting at 6am we were on the highest floor but still sounded like it was outside your window would only stay here again with ariverside roomAll in though a great little hotel.

"Nice but do they no how to add on the extras " Read full review on TripAdvisor 2/10/2012 Vote

8. They have a really nice pool and jacuzi on the roof which is great problem for our stay was the weather was cloudy and rain every day just like England.

"Nice but do they no how to add on the extras " Read full review on TripAdvisor 2/10/2012 Vote

9. We were welcomed and even had accommodations for our dog without problem.

"Great hotel in the heart of San Antonio on the Riverwalk " Read full review on TripAdvisor 2/7/2012 Vote

10. I wouldn't recommend the hotel just due to the overcharge/hold on my money, but the shower head problem (which they fixed after everyone had suffered the other shower head) and the inability to fix the money issue has compounded my bad experience.

"Very unhappy " Read full review on TripAdvisor 2/1/2012 Vote