Hotel Contessa, San Antonio, Frustrated

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Rank

6th

Out of 504

Hotel Contessa	Average Price: $377 Check Rates

Hotel Class:

306 West Market Street

San Antonio, 78205 View map

3-Star Hotel Rank: 1 of 111
Average review rating: 4.11

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (23) , TripAdvisor (646) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (12) avoid (9) awful (4) bad (51) big deal (5) broke (4) broken (15) complain (19) complaint (27) damage (4) difficult (8) dirty (15) disappoint (54) expensive (58) frustrated (5) hard (15) hassle (5) horrible (7) inconvenient (6) issue (50) lack (10) loud (21) mediocre (4) mess (4) mistake (10) mold (4) negative (29) noise (80) noisy (24) outrageous (4) overbook (6) overpriced (11) poor (18) pricey (11) problem (72) ridiculous (8) rock (6) rowdy (4) rude (25) slow (21) smell (17) sophisticated (4) terrible (13) tiny (6) unacceptable (6) uncomfortable (6) unfortunate (21) worn (7) worst (11) wrong (12)

Frustrated

Appears in 5 comments.

The following words were used in comments with Frustrated:
checkout (2) hotel (2) not (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Checkout: We were not allowed a 1 hour delayed checkout, however, we waited over 1 hour to check out - which was very frustrating.

"Great Room - some issues with service " Read full review on TripAdvisor 9/3/2010 Vote

2. The mgmt @ the spa treated us with disrespect and did nothing to accommodate the day's frustration.

"Very Disappointed w/the hotel's Spa Managment " Read full review on TripAdvisor 5/24/2010 Vote

3. I don't know what that was all about but we were not the only people at the hotel who were extremely frustrated by the whole situation.

"Great - if you don't need a concierge for anything " Read full review on TripAdvisor 1/6/2009 Vote

4. After much frustration and finally reaching a supervisor, the supervisor recognized that I had made the reservation online and those online confirmations only have 6 numbers, so I would have to call the hotel directly.

"Customer Service in NON-EXISTENT!! " Read full review on TripAdvisor 9/25/2008 Vote

5. Very frustrating way to start a vacation.

"A Reservation is NOT a Reservation! " Read full review on TripAdvisor 7/29/2008 Vote