Hotel Contessa, San Antonio, Lack

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Rank

6th

Out of 504

Hotel Contessa	Average Price: $377 Check Rates

Hotel Class:

306 West Market Street

San Antonio, 78205 View map

3-Star Hotel Rank: 1 of 111
Average review rating: 4.11

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (23) , TripAdvisor (646) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (12) avoid (9) awful (4) bad (51) big deal (5) broke (4) broken (15) complain (19) complaint (27) damage (4) difficult (8) dirty (15) disappoint (54) expensive (58) frustrated (5) hard (15) hassle (5) horrible (7) inconvenient (6) issue (50) lack (10) loud (21) mediocre (4) mess (4) mistake (10) mold (4) negative (29) noise (80) noisy (24) outrageous (4) overbook (6) overpriced (11) poor (18) pricey (11) problem (72) ridiculous (8) rock (6) rowdy (4) rude (25) slow (21) smell (17) sophisticated (4) terrible (13) tiny (6) unacceptable (6) uncomfortable (6) unfortunate (21) worn (7) worst (11) wrong (12)

Lack	Appears in 22 comments.

The following words were used in comments with Lack:
amenity (2) bathroom (3) desk (3) employee (2) flaws (2) hotel (9) housekeeping (3) lacking (22) lighting (2) management (2) most (2) professional (2) service (5) staff (2) unfortunate (3) wedding (2)

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1. Eddie and Jose made up for that lack of balance at the front desk.

"Excellent Hotel - Excellent Service " Read full review on TripAdvisor 4/22/2012 Vote

2. Besides the great happy hour, I grew to appreciate the really good service which seemed to be grossly lacking everywhere around the Riverwalk.

"The Super Review " Read full review on TripAdvisor 2/28/2012 Vote

3. Most of the trouble originated from the wedding coordinator's lack of involvement, dedication and caring in making their wedding day and stay special.

"Disappointment " Read full review on TripAdvisor 11/20/2011 Vote

4. The only downside to this hotel was the bar - the drinks were lacking - in alcohol.

"Excellent Hotel - excellent location " Read full review on TripAdvisor 10/12/2011 Vote

5. The housekeeping is lacking.

"Could be great...... " Read full review on TripAdvisor 8/3/2011 Vote

6. It had minimal counter space, but most hotel bathrooms are lacking in this area.

"Good hotel with a great location " Read full review on TripAdvisor 5/19/2011 Vote

7. The decor of the hotel is wonderful but the amenities are lacking.

"Over Priced " Read full review on TripAdvisor 1/5/2011 Vote

8. The only real negative that my girlfriend and myself could come up with was the lack of parking.

"Friendliest Hotel Staff Ever!!! " Read full review on TripAdvisor 12/21/2010 Vote

9. The rest of the hotel lacked a bit on service thoguh - long waits for car valet (at $28 a day, this shouldn't be happening) amd calls to room service/laundry went unanswered, so we had to ring front desk - sometimes with no answer there too.

"Great location, nice big rooms - service patchy though " Read full review on TripAdvisor 6/7/2010 Vote

10. The restaurant hostess' relationship with the staff seemed to be lacking.

"Ideal location and hotel, but restaurant service needs improving. " Read full review on Expedia 4/7/2010 Vote