Hotel Contessa, San Antonio, Complaint

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Rank

6th

Out of 504

Hotel Contessa	Average Price: $377 Check Rates

Hotel Class:

306 West Market Street

San Antonio, 78205 View map

3-Star Hotel Rank: 1 of 111
Average review rating: 4.11

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (23) , TripAdvisor (646) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (12) avoid (9) awful (4) bad (51) big deal (5) broke (4) broken (15) complain (19) complaint (27) damage (4) difficult (8) dirty (15) disappoint (54) expensive (58) frustrated (5) hard (15) hassle (5) horrible (7) inconvenient (6) issue (50) lack (10) loud (21) mediocre (4) mess (4) mistake (10) mold (4) negative (29) noise (80) noisy (24) outrageous (4) overbook (6) overpriced (11) poor (18) pricey (11) problem (72) ridiculous (8) rock (6) rowdy (4) rude (25) slow (21) smell (17) sophisticated (4) terrible (13) tiny (6) unacceptable (6) uncomfortable (6) unfortunate (21) worn (7) worst (11) wrong (12)

Complaint

Appears in 40 comments.

The following words were used in comments with Complaint:
area (2) bar (3) bathroom (2) bed (3) closet (2) complaints (40) elevator (3) great (2) hotel (3) not (10) price (2) room (11) service (3) shower (2) slow (2) small (4) suite (2) tub (2) valet (2) view (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was helpful and no complaints at all.

"Great place for our family " Read full review on TripAdvisor 4/20/2012 Vote

2. Noise level is the only complaint and its by the atrium design.

"Wonderful Staff " Read full review on TripAdvisor 3/26/2012 Vote

3. My only complaint is the room seemed dark even with all the lights on.

"Great Location wonderful staff " Read full review on TripAdvisor 2/12/2012 Vote

4. My only complaint was that the air was not working in the room.

"beautiful hotel " Read full review on TripAdvisor 1/23/2012 Vote

5. The only other complaint I have is that someone tried to get into our room at 8:30 in the morning.

"Great Hotel " Read full review on TripAdvisor 1/16/2012 Vote

6. Not one complaint.

"Incredible place! " Read full review on TripAdvisor 1/3/2012 Vote

7. My only real complaint about the hotel in general, excluding the room and the service, had to do with the elevators.

"Service doesn't reflect the price " Read full review on TripAdvisor 12/30/2011 Vote

8. Only 2 small complaints.

"Excellent Business Trip " Read full review on TripAdvisor 12/22/2011 Vote

9. Only complaint was the cleaning crew did not remove used wash cloths from the tub.

"Great stay for a great price !!!!! " Read full review on TripAdvisor 12/17/2011 Vote

10. The location is great, and I honestly don't have a single complaint.

"If available, this is definatly my first choice for my next SA trip, :). " Read full review on TripAdvisor 12/16/2011 Vote