Hotel Contessa, San Antonio, Poor

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Rank

6th

Out of 504

Hotel Contessa	Average Price: $377 Check Rates

Hotel Class:

306 West Market Street

San Antonio, 78205 View map

3-Star Hotel Rank: 1 of 111
Average review rating: 4.11

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (23) , TripAdvisor (646) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (12) avoid (9) awful (4) bad (51) big deal (5) broke (4) broken (15) complain (19) complaint (27) damage (4) difficult (8) dirty (15) disappoint (54) expensive (58) frustrated (5) hard (15) hassle (5) horrible (7) inconvenient (6) issue (50) lack (10) loud (21) mediocre (4) mess (4) mistake (10) mold (4) negative (29) noise (80) noisy (24) outrageous (4) overbook (6) overpriced (11) poor (18) pricey (11) problem (72) ridiculous (8) rock (6) rowdy (4) rude (25) slow (21) smell (17) sophisticated (4) terrible (13) tiny (6) unacceptable (6) uncomfortable (6) unfortunate (21) worn (7) worst (11) wrong (12)

Poor	Appears in 18 comments.

The following words were used in comments with Poor:
desk (3) great (2) hotel (6) housekeeping (2) location (2) management (2) nice (3) not (3) reception (2) room (7) service (8) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. POOR STAFF MANAGEMENT.

"Nice Hotel, not staffed for spring break " Read full review on TripAdvisor 3/20/2012 Vote

2. Nice hotel but poor staff management Hotel Contessa has a very nice look and atmosphere and location is great.

"Nice Hotel, not staffed for spring break " Read full review on TripAdvisor 3/20/2012 Vote

3. Finally, the sheets were very poor.

"Service doesn't reflect the price " Read full review on TripAdvisor 12/30/2011 Vote

4. I worked in the service industry for 10 years and am quite sensitive to poor service.

"A perfect stay " Read full review on TripAdvisor 12/6/2011 Vote

5. The hotel was very pretty, but on the expensive side (around $200/night), and the service was very poor.

"My room is serviced more frequently at the Holiday Inn " Read full review on TripAdvisor 11/29/2011 Vote

6. Rooms were not ready for several hours, housekeeping was inconsistent, tv and internet service was poor, and hotel personnel were rude.

"Disappointment " Read full review on TripAdvisor 11/20/2011 Vote

7. While we could see the river from our room, we could also see the street, and unfortunately, the bed faced a building, not the river (poor planning on their part).

"Great Hotel " Read full review on TripAdvisor 7/14/2011 Vote

8. poor presentation, and incorrect description in the menu.

"What a great surprise! " Read full review on TripAdvisor 7/10/2011 Vote

9. The room was in poor shape.

"HOTWIRE users beware of this hotel " Read full review on TripAdvisor 8/3/2010 Vote

10. Lighting also very poor for reading in sitting room unless you wanted to sit at desk/table and use the desk lamp, which made one room of the suite nearly unusable in my opinion.

"The good, the bad, the ugly. " Read full review on Expedia 4/17/2010 Vote