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Rank
2nd
Out of 192

Grand America Hotel

Average Price: $277  
 
Hotel Class:
555 South Main Street
Salt Lake City, 84111 View map  
5-Star Hotel Rank: 1 of 4
Average review rating: 4.62
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (13) , MyTravelGuide (2) , Travelocity (2) , Expedia (40) , TripAdvisor (266)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Slow
Appears in 12 comments. 
The following words were used in comments with Slow:
cafe (2)   garden (2)   housekeeping (2)   internet (2)   room (2)   service (10)    
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1. Free wi-fi (but slow).
"Average grand " Read full review on TripAdvisor   3/25/2012 Vote      
2. I'm not sure how this happened because every other time we entered or exited, someone was always available and helpful; 2) service in the Garden Cafe was quite slow a few times, very slow one time.
"Great Hotel with Excellent Service " Read full review on TripAdvisor   2/22/2012 Vote      
3. slow service in Garden Cafe otherwise very attentive staff.
"Nice but overpriced " Read full review on TripAdvisor   1/18/2012 Vote      
4. We went there for breakfast, which was extremely slow in coming.
"Serious Serivce and Maintenance Issues " Read full review on TripAdvisor   8/8/2011 Vote      
5. It would have been a service if they had warned us ahead of time that they were short-staffed and that service would be slow.
"Luxury, beauty, but terrible restaurant service " Read full review on TripAdvisor   5/17/2011 Vote      
6. We ate in the restaurant once during our two-night stay (ordering room service for every meal was cheaper than the special Christmas buffets), and service was a little slow there, but that may have had more to do with us being seated at the far end of a very large room (with a lovely view at our window).
"Deserves its 5-star rating " Read full review on Expedia   1/12/2010 Vote      
7. The only criticism was the appalling internet connection - excruciatingly slow, even using an Ethernet cable, most pages took 3-4 minutes to load.
"Great hotel, but no internet " Read full review on TripAdvisor   3/10/2009 Vote      
8. Service is very slow.
"Best in Town " Read full review on Expedia   10/1/2008 Vote      
9. Service level were very good, with the exception of housekeeping being slow to respond to specific requests.
Read full review on MyTravelGuide   4/23/2008 Vote      
10. Housekeeping was slow to respond to specific requests.
Read full review on MyTravelGuide   4/23/2008 Vote      
   
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