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OpinionWell
Rank
2nd
Out of 192

Grand America Hotel

Average Price: $277  
 
Hotel Class:
555 South Main Street
Salt Lake City, 84111 View map  
5-Star Hotel Rank: 1 of 4
Average review rating: 4.62
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (40) , MyTravelGuide (2) , Travelocity (2) , TripAdvisor (266) , YahooTravel (13)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 7 comments. 
The following words were used in comments with Complain:
desk (2)   great (2)   not (2)   value (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I complained to the front desk twice but the problem was never fixed.
"Serious Serivce and Maintenance Issues " Read full review on TripAdvisor   8/8/2011 Vote      
2. When the only thing I can even think to complain about is the shower head, then I know I've had a great stay.
"Very comfortable, clean and elegant hotel " Read full review on TripAdvisor   3/7/2010 Vote      
3. Please do understand I'm not one to complain even though it comes across that way in this review.
"Not So Grand!! " Read full review on TripAdvisor   2/16/2010 Vote      
4. I'm not sure what others here are complaining about regarding value, as I think it a great value myself.
"One of the finest hotels in the world. " Read full review on TripAdvisor   6/6/2009 Vote      
5. I called to complain, but was told 'there must be a lot of people using the Internet right now'.
"Great hotel, but no internet " Read full review on TripAdvisor   3/10/2009 Vote      
6. We called the front desk to complain and they quieted them down.
"Disappointed " Read full review on TripAdvisor   7/9/2008 Vote      
7. Finally complained & met with excuses & blame shifting.
"Grand America a grand disappointment " Read full review on TripAdvisor   5/22/2005 Vote      
   
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