Grand America Hotel, Salt Lake City, Complaint

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OpinionWell
Rank

2nd

Out of 192

Grand America Hotel	Average Price: $277 Check Rates

Hotel Class:

555 South Main Street

Salt Lake City, 84111 View map

5-Star Hotel Rank: 1 of 4
Average review rating: 4.62

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (2) , Travelocity (2) , TripAdvisor (266) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
$ (2) bar (2) charged (3) coffee (2) coffeemaker (2) complaints (19) decorate (2) high (2) hotel (5) meal (2) not (4) price (2) room (4) satisfied (2) service (2) single (2)

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1. My chief complaint is there did not seem to be anything within walking distance.

"Luxurious hotel, not much nearby " Read full review on TripAdvisor 2/22/2012 Vote

2. One small decor complaint: I loved the European feel and decor of the rooms but the dusty rose comforters take it just one step to far.

"Best in SLC " Read full review on TripAdvisor 9/20/2011 Vote

3. The only complaint is that I thought charging $15 for a one time view movie was truly excessive.

"pleasant stay - deserves the #1 hotel in SLC ranking " Read full review on TripAdvisor 9/20/2011 Vote

4. Our only complaint about the room was that it had no coffeemaker.

"Southern charm in Salt Lake City " Read full review on TripAdvisor 9/20/2011 Vote

5. My only real complaint was not having a screen on the sliding door.

"Elegant, yet comfortable " Read full review on TripAdvisor 9/14/2011 Vote

6. I haven't got a single complaint.

"Overnight stay " Read full review on TripAdvisor 8/16/2011 Vote

7. My only complaint is with being charged $10 per day (that is unitl the end of the business day, not a 24-hr period) to visit the fitness center.

"European style with American size " Read full review on TripAdvisor 3/1/2011 Vote

8. No complaints, except the hotel charges to use the pool/sauna.

"Nice hotel " Read full review on Expedia 3/2/2009 Vote

9. All in all, a great stay with no complaints.

"Grand by name, grand by nature " Read full review on TripAdvisor 10/29/2008 Vote

10. I am without complaint.

"Worth every dollar " Read full review on TripAdvisor 2/21/2008 Vote