Four Seasons Philadelphia, Philadelphia, Complaint

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Rank

7th

Out of 177

Four Seasons Philadelphia	Average Price: $448 Check Rates

Hotel Class:

1 Logan Square

Philadelphia, 19103 View map

5-Star Hotel Rank: 2 of 11
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (2) , Travelocity (2) , TripAdvisor (374)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 25 comments.

The following words were used in comments with Complaint:
bed (2) clean (2) coffee (2) complaints (26) guest (2) hotel (5) liked (2) management (2) park (2) perfect (2) room (6) season (2) spa (2)

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1. I have one complaint, there is a charge of $10 per day for wifi.

"Convenient comfortable upmarket hotel " Read full review on TripAdvisor 2/27/2012 Vote

2. Really no complaints at all on the room.

"Nice stay at the Four Seasons " Read full review on TripAdvisor 2/21/2012 Vote

3. One of the guests said, 'the wedding was perfect, do you as the mother of the bride and planner have any complaints?' I shouted out, 'No, it was perfection in every detail .

"The Perfect Wedding Weekend " Read full review on TripAdvisor 1/7/2012 Vote

4. The one noticeable complaint was housekeeping.

"Affordable luxury " Read full review on TripAdvisor 12/29/2011 Vote

5. No complaints but I was there at a Conference.

"Magpie " Read full review on TripAdvisor 12/14/2011 Vote

6. I felt that the management team took my complaints seriously and the GM, Harry Gorstayn, even told me to contact him if I'm ever back in town to allow him to try to convince me that my poor experience was a fluke.

"Once in a lifetime experience! " Read full review on TripAdvisor 10/24/2011 Vote

7. I had no complaints on the service-- everyone was friendly and helpful as one would expect of a Four Seasons.

"Mostly as expected " Read full review on TripAdvisor 9/23/2011 Vote

8. Only minor complaint was that they no longer do pedicures at the Spa.

"Recent Philly Four Seasons stay " Read full review on TripAdvisor 9/21/2011 Vote

9. My chief complaint was at breakfast.

"splurge for fountain view " Read full review on TripAdvisor 8/13/2011 Vote

10. Our only complaint is that the overnight parking fee was really pricey.

"Just what we needed " Read full review on TripAdvisor 6/21/2011 Vote