Maison St. Charles Inn and Suites, New Orleans, Complaint

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OpinionWell
Rank

40th

Out of 427

Maison St. Charles Inn and Suites	Average Price: $125 Check Rates

Hotel Class:

1319 Street Charles Avenue

New Orleans, 70130 View map

3-Star Hotel Rank: 21 of 125
Average review rating: 4.13

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (9) , MyTravelGuide (32) , TripAdvisor (280) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
complaints (16) desk (3) helpful (2) hotel (2) management (2) night (4) responsive (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We stayed here for two nights and have no complaints.

"Good Experience " Read full review on TripAdvisor 6/3/2011 Vote

2. Nobody in the group had one complaint about the hotel.

"Great Time At Maison St. Charles!!! " Read full review on TripAdvisor 4/18/2011 Vote

3. No complaints.

"Great stay with great service! " Read full review on TripAdvisor 3/5/2011 Vote

4. My only complaint, and it is a minor one (especially when you consider the great nightly rate) was the location.

"Great value, location isn't ideal, but I have no major complaints " Read full review on TripAdvisor 9/8/2010 Vote

5. Our only complaints have to do with the front desk staff.

"Good Value for Price and Location " Read full review on TripAdvisor 8/28/2010 Vote

6. What's worse is that they wouldn't respond to our e-mail complaint about it.

"Awesome city, great place to stay, but don't drink the water " Read full review on TripAdvisor 7/8/2008 Vote

7. What`s worse is that they wouldn`t respond to our e-mail complaint about it.

"Awesome city, great place to stay, but don`t drink the water " Read full review on TripAdvisor 7/8/2008 Vote

8. Front desk staff were flip and less than helpful, but the manager was responsive to our complaints.

"Visit New Orleans, but consider staying somewhere else. " Read full review on TripAdvisor 5/17/2008 Vote

9. Front desk staff were flip and less than helpful, but the manager was responsive to our complaints.

"Visit New Orleans, but consider staying somewhere else. " Read full review on TripAdvisor 5/17/2008 Vote

10. I have no complaints about the Maison St.

"Delightful, affordable hotel " Read full review on TripAdvisor 4/16/2008 Vote