Westin Hotel Boston, Boston, Wrong

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Rank

22nd

Out of 197

Westin Hotel Boston	Average Price: $289 Check Rates

Hotel Class:

425 Summer Street

Boston, 02210 View map

4-Star Hotel Rank: 17 of 38
Average review rating: 3.6

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (5) annoy (9) annoyance (4) apologetic (4) avoid (12) awful (5) bad (48) big deal (9) broken (5) chipped (7) complain (16) complaint (21) difficult (10) dirty (12) disappoint (38) disturbing (4) downside (16) expensive (77) frustrated (6) hard (13) hassle (5) horrible (9) inconvenient (6) issue (35) lack (16) loud (14) mediocre (6) misleading (5) mistake (4) negative (14) noise (28) noisy (15) outrageous (8) overpriced (26) poor (15) pricey (27) problem (62) ridiculous (7) rock (8) rude (34) scary (4) shock (7) slow (14) smell (19) terrible (12) tiny (5) unacceptable (6) unfortunate (18) worst (14) wrong (18)

Wrong

Appears in 20 comments.

The following words were used in comments with Wrong:
charged (4) coffee (2) hotel (3) room (5) waterfront (3) well (2)

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1. even little things matter with hotel stays and this stay had way to many little things go wrong to add up to a bad review.

"WOULD NOT COME BACK " Read full review on TripAdvisor 5/19/2012 Vote

2. They called back and told me it was a mistake, that someone had gone to the wrong room to answer a service call from a guest.

"Front Desk Failures " Read full review on TripAdvisor 5/5/2012 Vote

3. How is it that a receipt is different from the charges made? Also, I need to submit this receipt to my work, and the charges are totally wrong.

"Received receipt for one amount, was charged double " Read full review on TripAdvisor 5/4/2012 Vote

4. It turns out that the receipt was wrong, but the charge was correct.

"Received receipt for one amount, was charged double " Read full review on TripAdvisor 5/4/2012 Vote

5. The rooms are always well maintained, with no issues to report -- and I'm picky, so if there was the least little thing wrong, I would mention it.

"Very good, again. " Read full review on TripAdvisor 4/4/2012 Vote

6. But, if you don't mind being off the beatin' path a little, you can't go wrong with the Westin Boston Waterfront.

"Great hotel, a little bit off the beatin' path. " Read full review on TripAdvisor 8/19/2011 Vote

7. Well I was wrong to ask for her.

"A great hotel with a snouty manager " Read full review on TripAdvisor 8/17/2011 Vote

8. Despite assurances that the original card would be billed for the stay all the fees were applied to the wrong credit card.

"Nightmare at the Westin (Boston) " Read full review on TripAdvisor 5/23/2011 Vote

9. Update: Turns out that the room charges WERE applied to the WRONG card in spite of all assurances to the contrary.

"Nightmare at the Westin (Boston) " Read full review on TripAdvisor 5/23/2011 Vote

10. She gets things done and before your boss realize something is wrong.

"Our stay and meeting " Read full review on TripAdvisor 3/23/2011 Vote