Westin Hotel Boston, Boston, Complain

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Rank

22nd

Out of 197

Westin Hotel Boston	Average Price: $289 Check Rates

Hotel Class:

425 Summer Street

Boston, 02210 View map

4-Star Hotel Rank: 17 of 38
Average review rating: 3.6

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (5) annoy (9) annoyance (4) apologetic (4) avoid (12) awful (5) bad (48) big deal (9) broken (5) chipped (7) complain (16) complaint (21) difficult (10) dirty (12) disappoint (38) disturbing (4) downside (16) expensive (77) frustrated (6) hard (13) hassle (5) horrible (9) inconvenient (6) issue (35) lack (16) loud (14) mediocre (6) misleading (5) mistake (4) negative (14) noise (28) noisy (15) outrageous (8) overpriced (26) poor (15) pricey (27) problem (62) ridiculous (7) rock (8) rude (34) scary (4) shock (7) slow (14) smell (19) terrible (12) tiny (5) unacceptable (6) unfortunate (18) worst (14) wrong (18)

Complain

Appears in 20 comments.

The following words were used in comments with Complain:
guest (2) hotel (3) night (2) price (2) room (3) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Nothing to complain about at all.

"No complaints at all. " Read full review on TripAdvisor 5/9/2012 Vote

2. Can't complain about this hotel at all.

"Awesome Westin " Read full review on TripAdvisor 10/27/2011 Vote

3. It seems like that is the norm due to other individuals complaining about the same problem.

"Clean n Comfortable " Read full review on TripAdvisor 9/19/2011 Vote

4. complained to the front desk the second day.

"Nice and Clean room but I did not get the Harbor View as promised during booking " Read full review on TripAdvisor 8/4/2011 Vote

5. I overheard other guests complaining of the slow service or lack of it.

"Lovely atmosphere ....poor service " Read full review on TripAdvisor 7/27/2011 Vote

6. When I complained to them they told me they will see if they can take one from another room.

"Great Hotel but Hated the Staff... " Read full review on TripAdvisor 6/22/2011 Vote

7. There are other reviews that have complained about the location - look on the map before you book.

"Comfortable stay close to Boston's sights " Read full review on TripAdvisor 5/17/2011 Vote

8. Not sure I would pay 300$/night, but for the price I got, I can't complain.

"Can't think of a bad thing to say... " Read full review on TripAdvisor 4/18/2011 Vote

9. All in all, I have absolutely nothing to complain about.

"Terrific Stay " Read full review on TripAdvisor 3/29/2010 Vote

10. It wasn't worth complaining about, but it was annoying.

"No Value for Money " Read full review on TripAdvisor 11/19/2009 Vote