Westin Hotel Boston, Boston, Complaint

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Rank

22nd

Out of 197

Westin Hotel Boston	Average Price: $289 Check Rates

Hotel Class:

425 Summer Street

Boston, 02210 View map

4-Star Hotel Rank: 17 of 38
Average review rating: 3.6

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (5) annoy (9) annoyance (4) apologetic (4) avoid (12) awful (5) bad (48) big deal (9) broken (5) chipped (7) complain (16) complaint (21) difficult (10) dirty (12) disappoint (38) disturbing (4) downside (16) expensive (77) frustrated (6) hard (13) hassle (5) horrible (9) inconvenient (6) issue (35) lack (16) loud (14) mediocre (6) misleading (5) mistake (4) negative (14) noise (28) noisy (15) outrageous (8) overpriced (26) poor (15) pricey (27) problem (62) ridiculous (7) rock (8) rude (34) scary (4) shock (7) slow (14) smell (19) terrible (12) tiny (5) unacceptable (6) unfortunate (18) worst (14) wrong (18)

Complaint

Appears in 36 comments.

The following words were used in comments with Complaint:
cab (3) complaints (36) convention (4) good (3) great (3) hotel (17) internet (3) liked (6) location (7) nice (3) night (4) noise (2) not (4) park (2) public (2) room (9) shuttle (2) staff (3) waterfront (2) well (2)

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1. My only complaint was that it cost over $30 a night just to park at the hotel's garage.

"Perfect for Boston Convention & Exhibition Center visitors " Read full review on TripAdvisor 4/23/2012 Vote

2. My ONLY complaint was paying for internet.

"Great view from a great hotel " Read full review on TripAdvisor 4/2/2012 Vote

3. No complaints except this is a sterile and new convention hotel.

"Is what it is ... " Read full review on TripAdvisor 3/19/2012 Vote

4. Only complaint was with in-room dining.

"Nice stay, but skip the smallest salad in the world " Read full review on TripAdvisor 3/8/2012 Vote

5. The only complaint I have was a less than friendly staff.

"Nice Hotel for the price " Read full review on TripAdvisor 1/29/2012 Vote

6. The bed was wonderful, really no complaints.

"Comfortable and relaxing " Read full review on TripAdvisor 12/8/2011 Vote

7. My only complaints are every time I've been at the Westin Waterfront my room never seems to be ready on time.

"Clean n Comfortable " Read full review on TripAdvisor 9/19/2011 Vote

8. The only complaint would be for the pillows.

"Great Convention Hotel " Read full review on TripAdvisor 8/24/2011 Vote

9. Sounds like a lot of complaints - but overall this is a very nice hotel.

"Nice hotel, middle of nowhere " Read full review on TripAdvisor 8/11/2011 Vote

10. My only real complaint is that for such a large and busy hotel, they never seemed to have enough knowledgeable staff on hand.

"Great for Conventions " Read full review on TripAdvisor 6/20/2011 Vote