Westin Hotel Boston, Boston, Poor

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Rank

22nd

Out of 197

Westin Hotel Boston	Average Price: $289 Check Rates

Hotel Class:

425 Summer Street

Boston, 02210 View map

4-Star Hotel Rank: 17 of 38
Average review rating: 3.6

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (13) , MyTravelGuide (25) , Travelocity (18) , Expedia (56) , TripAdvisor (654)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (5) annoy (9) annoyance (4) apologetic (4) avoid (12) awful (5) bad (48) big deal (9) broken (5) chipped (7) complain (16) complaint (21) difficult (10) dirty (12) disappoint (38) disturbing (4) downside (16) expensive (77) frustrated (6) hard (13) hassle (5) horrible (9) inconvenient (6) issue (35) lack (16) loud (14) mediocre (6) misleading (5) mistake (4) negative (14) noise (28) noisy (15) outrageous (8) overpriced (26) poor (15) pricey (27) problem (62) ridiculous (7) rock (8) rude (34) scary (4) shock (7) slow (14) smell (19) terrible (12) tiny (5) unacceptable (6) unfortunate (18) worst (14) wrong (18)

Poor	Appears in 18 comments.

The following words were used in comments with Poor:
bar (2) convention (2) food (4) good (3) hotel (5) kitchen (2) large (2) location (2) pretty (3) problem (2) room (2) service (7) shared (2)

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1. Well it certainly wasn't the shower of my dreams, even with both, pressure was poor.

"Room nice but general experience just ok " Read full review on TripAdvisor 10/20/2011 Vote

2. Signal was poor and unstable and crashed at least three times in the hour (the charge was refunded at checkout when we mentioned this)The bed was large and comfortable.

"Room nice but general experience just ok " Read full review on TripAdvisor 10/20/2011 Vote

3. Its a convention hotel, so can get away with poor service.

"Not satisfied " Read full review on TripAdvisor 9/22/2010 Vote

4. Its a convention hotel, so can get away with poor service.

"Not satisfied " Read full review on TripAdvisor 9/22/2010 Vote

5. We tried City Bar once, and the food was good (I think it shares a kitchen with MJ O'Connor's), but the service was pretty poor.

"Comfy hotel -- Very good amenities and location " Read full review on TripAdvisor 9/21/2010 Vote

6. We tried City Bar once, and the food was good (I think it shares a kitchen with MJ O'Connor's), but the service was pretty poor.

"Comfy hotel -- Very good amenities and location " Read full review on TripAdvisor 9/21/2010 Vote

7. Nice gym and indoor poor.

"Modern and elegant " Read full review on TripAdvisor 6/28/2010 Vote

8. The large downstairs event room where vendors were set up looked like it was being renovated or something and also as far as conferences go the food was pretty poor.

"Very nice hotel and good conference venue " Read full review on TripAdvisor 5/22/2010 Vote

9. I believe that the problem was with the poor communication on the hotel's end.

"What a fiasco!! It's a them versus us mentality ~ " Read full review on TripAdvisor 11/16/2009 Vote

10. My biggest problem was with consistently poor service.

"Nice Hotel, Lousy Service " Read full review on TripAdvisor 7/18/2009 Vote