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OpinionWell
Rank
22nd
Out of 197

Westin Hotel Boston

Average Price: $289  
 
Hotel Class:
425 Summer Street
Boston, 02210 View map  
4-Star Hotel Rank: 17 of 38
Average review rating: 3.6
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 32 comments. 
The following words were used in comments with Rude:
airline (2)   breeze (2)   car (2)   concierge (4)   couple (2)   desk (5)   exceptional (2)   extremely (2)   guest (2)   helpful (2)   hotel (4)   not (7)   park (2)   phone (2)   polite (2)   problem (2)   reception (2)   service (7)   staff (9)   starbucks (3)    
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1. i will keep it simple and to the point,this hotel was okay nothing special but for the price i wont be back,no free internet and construction was going on in the lobby and maintenance was rude.
"WOULD NOT COME BACK " Read full review on TripAdvisor   5/19/2012 Vote      
2. The parking people are a bit rude and tell you that you can park out front just to check in, but then drive your car to their lot where it's $42 every time they bring it down for you.
"Overall great place, parking is sort of disorganized " Read full review on TripAdvisor   9/1/2011 Vote      
3. On querying this I was treated rudely and told 'better get back to your car or it'll be 32 dollars'.
"ABSOLUTE RIP OFF. PLEASE AVOID. " Read full review on TripAdvisor   8/31/2011 Vote      
4. The hallways smell like a hospital, the pool area is moldy, and the staff is rude.
"Never Again " Read full review on TripAdvisor   8/1/2011 Vote      
5. In today's environment, there is just no need to be rude, particularly when there are lots of other people who would be happy to have your job.
"Rude rude rude " Read full review on TripAdvisor   6/16/2011 Vote      
6. The woman who was on call was absolutely rude, rude, rude.
"Rude rude rude " Read full review on TripAdvisor   6/16/2011 Vote      
7. She didn't call me back, some rude lady called back who said 'good luck with trying to get an appointment, it's the busiest weekend of the year.
"So Disapointed " Read full review on TripAdvisor   4/19/2011 Vote      
8. Staff generally good, did have a wait on check out as only 2 desks open and no priority for SPG guests, in fact when we went up to the SPG desk we were told very rudely by another guest to get back in line, and the staff ignored it.
"Great stay for a short break in Boston " Read full review on TripAdvisor   12/12/2010 Vote      
9. Service is exceptional compared to other Westins and Sheraton except for a rude bellman who was castigated by his bell captain for making clients wait and abandoning luggages.
"Rude Bellman ruins good hotel. " Read full review on TripAdvisor   12/10/2010 Vote      
10. In my innocence I politely asked a member of staff if he was able to get details of our flight from Newark to which he rudely responded that he did not work for the airline.
"Not worth the money " Read full review on TripAdvisor   11/2/2010 Vote      
   
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