Westin Hotel Boston, Boston, Disappoint

OpinionWell's Blog

Home » United States » Massachusetts » Boston Destinations » Boston Hotels » Westin Hotel Boston

OpinionWell
Rank

22nd

Out of 197

Westin Hotel Boston	Average Price: $289 Check Rates

Hotel Class:

425 Summer Street

Boston, 02210 View map

4-Star Hotel Rank: 17 of 38
Average review rating: 3.6

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (5) annoy (9) annoyance (4) apologetic (4) avoid (12) awful (5) bad (48) big deal (9) broken (5) chipped (7) complain (16) complaint (21) difficult (10) dirty (12) disappoint (38) disturbing (4) downside (16) expensive (77) frustrated (6) hard (13) hassle (5) horrible (9) inconvenient (6) issue (35) lack (16) loud (14) mediocre (6) misleading (5) mistake (4) negative (14) noise (28) noisy (15) outrageous (8) overpriced (26) poor (15) pricey (27) problem (62) ridiculous (7) rock (8) rude (34) scary (4) shock (7) slow (14) smell (19) terrible (12) tiny (5) unacceptable (6) unfortunate (18) worst (14) wrong (18)

Disappoint

Appears in 41 comments.

The following words were used in comments with Disappoint:
conference (3) convention (2) downtown (2) expectation (6) fantastic (2) free (2) hotel (12) liked (3) location (2) much (2) night (2) not (7) park (2) pretty (2) room (5) service (3) view (3) waterfront (4) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I've traveled to various conferences for 12 years, and always look forward to staying at a Westin but this one was really a disappointment.

"Not a great Westin " Read full review on TripAdvisor 4/21/2012 Vote

2. Recognizing our disappointment, Justin at the front desk began working with his supervisor, Tom, to help us.

"Great Service " Read full review on TripAdvisor 2/11/2012 Vote

3. Unfortunately, our room was on a lower floor with a limited view and we were all a bit disappointed.

"Great Service " Read full review on TripAdvisor 2/11/2012 Vote

4. We have stayed in many Westin hotels and this one was incredibly disappointing.

"Is this really the Westin? Won't stay here again. " Read full review on TripAdvisor 2/4/2012 Vote

5. disappointing.

"This is CANNOT be a Westin " Read full review on TripAdvisor 1/30/2012 Vote

6. The swimming pool was freezing cold which was disappointing.

"Nice clean hotel but very expensive " Read full review on TripAdvisor 10/23/2011 Vote

7. Was very disappointed with the room, for so much money would you expect a bit more, it is really a 4star hotel?And then the many hidden costs, 1 hour parking is 24-42 dollars.

"On the pictures it looked quite different from...:) Save the money for something else.. " Read full review on TripAdvisor 9/28/2011 Vote

8. I'm a Westin fan and this one doesn't disappoint.

"Beautiful new hotel " Read full review on TripAdvisor 8/2/2011 Vote

9. While the staff is disappointing, they constantly have their hands out for gratuity --- to the point it was obnoxious.

"Never Again " Read full review on TripAdvisor 8/1/2011 Vote

10. I found the room to be disappointing though.

"Nice property, okay room " Read full review on TripAdvisor 7/29/2011 Vote