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Rank
22nd
Out of 197

Westin Hotel Boston

Average Price: $289  
 
Hotel Class:
425 Summer Street
Boston, 02210 View map  
4-Star Hotel Rank: 17 of 38
Average review rating: 3.6
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 26 comments. 
The following words were used in comments with Lack:
area (3)   bathroom (2)   bed (2)   convention (3)   customer (7)   good (5)   guest (4)   hotel (10)   lacking (27)   least (2)   lobby (3)   new (3)   nice (3)   not (5)   reasonable (2)   reviews (2)   room (2)   service (16)   starbucks (3)   waterfront (3)    
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1. then the cable went out (i know this was not their fault) - just added to the late nite arrival and lack of relaxation time.
"not all i expected... " Read full review on TripAdvisor   10/30/2011 Vote      
2. I overheard other guests complaining of the slow service or lack of it.
"Lovely atmosphere ....poor service " Read full review on TripAdvisor   7/27/2011 Vote      
3. lack of restaurants in the area was a little problematic, but there were a few goods options close to the waterfront (which by the way, this hotel is not on the waterfront, despite its name).
"Nice hotel, expensive parking and not that convenient to downtown " Read full review on TripAdvisor   6/19/2010 Vote      
4. All in all, great bed, lovely lobby , but not a 4 star hotel, especially because of the lack of good houskeeping service and lack of information about the hotel, itself for new guests.
"Uh-oh, this is not really a 4 star hotel " Read full review on TripAdvisor   4/10/2010 Vote      
5. The lack of service was significant and by the 3rd day, we stopped leaving a tip.
"Uh-oh, this is not really a 4 star hotel " Read full review on TripAdvisor   4/10/2010 Vote      
6. The hotel was really nice and with the exception of the item in the bathroom and management's lack of addressing it, I did like the hotel enough to recommend it to others.
"Great new Boston hotel " Read full review on TripAdvisor   11/12/2009 Vote      
7. The service and lack of attention to detail did not live up to usual Westin standards.
"Not up to usual Westin standards " Read full review on TripAdvisor   8/7/2009 Vote      
8. I suspect they have many new staff lacking experience at reception.
"Beautiful room , but some very overpriced items! " Read full review on TripAdvisor   6/28/2009 Vote      
9. My chief complaint with this hotel is a seemingly complete lack of soundproofing.
"Good looks but noisy " Read full review on TripAdvisor   10/27/2008 Vote      
10. The lobby was cavernous and lacking any charm and there was always a long line for the desks.
"Adequate Westin " Read full review on TripAdvisor   8/14/2008 Vote      
   
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