Westin Boston, Boston, Problem

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Rank

13th

Out of 197

Westin Boston	Average Price: $344 Check Rates

Hotel Class:

10 Huntington Avenue

Boston, 02116 View map

4-Star Hotel Rank: 11 of 38
Average review rating: 4.05

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , MyTravelGuide (2140) , Travelocity (21) , TripAdvisor (1509) , YahooTravel (136)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (11) a bit small (10) annoy (36) avoid (19) awful (10) bad (91) big deal (12) broken (11) chipped (9) complain (33) complaint (55) cramped (11) dated (14) difficult (23) dirty (24) disappoint (103) disgust (11) disturbing (9) downside (32) expensive (151) frustrated (9) hard (34) horrible (11) inconvenient (11) issue (74) lack (21) loud (30) mold (10) negative (55) noise (59) noisy (31) outdated (15) outrageous (12) overpriced (25) poor (24) pricey (41) problem (115) ridiculous (18) rude (26) slow (65) smell (47) terrible (15) tiny (33) too small (12) uncomfortable (21) unfortunate (23) weird (10) worn (22) worst (12) wrong (33)

Problem

Appears in 141 comments.

The following words were used in comments with Problem:
bed (6) car (4) change (5) clean (4) desk (8) elevator (6) few (4) floor (7) guest (7) hotel (29) internet (6) management (13) never (7) night (5) not (27) responsive (6) room (39) service (5) slow (5) staff (11)

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1. When we checked out, the female agent asked 'how did you enjoy your stay', we made her aware of the problem and ALL the charges were removed.

"Great Location! " Read full review on TripAdvisor 5/20/2012 Vote

2. Perhaps the problem is that I am comparing this Marriott to the Renaissance Place Vendome in Paris, where we stayed just over month ago.

"Nice enough but..... " Read full review on TripAdvisor 5/12/2012 Vote

3. I do wish there were more restaurant choices closer to the hotel itself (although this may be a problem with my unfamiliarity with Boston).

"Shakespeare " Read full review on TripAdvisor 4/23/2012 Vote

4. One problem I had with my bed was that after so many people sitting in bed to watch TV, the head of the mattress was now lower than the rest of the mattress.

"Staying for conference " Read full review on TripAdvisor 4/5/2012 Vote

5. The hotel itself was very clean and comfortable, but my colleague had a problem with hair on her towels in her new room.

"Staying for conference " Read full review on TripAdvisor 4/5/2012 Vote

6. They seem genuinely interested and want to sort out the few problems that might occur.

"Very satisfied with our stay " Read full review on TripAdvisor 4/2/2012 Vote

7. If we ever have a problem, they correct it immediately.

"Excellent Place to Stay " Read full review on TripAdvisor 3/1/2012 Vote

8. Parking is never a problem even for our SUV.

"Great Location " Read full review on TripAdvisor 2/24/2012 Vote

9. My only problem with the hotel was that our room was dirty.

"Expected more from a Westin " Read full review on TripAdvisor 2/23/2012 Vote

10. There always seems to be a problem customer and then things back-up.

"Great hard product, some improvements to be made " Read full review on TripAdvisor 2/10/2012 Vote