Westin Boston, Boston, Lack

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Rank

13th

Out of 197

Westin Boston	Average Price: $344 Check Rates

Hotel Class:

10 Huntington Avenue

Boston, 02116 View map

4-Star Hotel Rank: 11 of 38
Average review rating: 4.05

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , MyTravelGuide (2140) , Travelocity (21) , TripAdvisor (1509) , YahooTravel (136)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (11) a bit small (10) annoy (36) avoid (19) awful (10) bad (91) big deal (12) broken (11) chipped (9) complain (33) complaint (55) cramped (11) dated (14) difficult (23) dirty (24) disappoint (103) disgust (11) disturbing (9) downside (32) expensive (151) frustrated (9) hard (34) horrible (11) inconvenient (11) issue (74) lack (21) loud (30) mold (10) negative (55) noise (59) noisy (31) outdated (15) outrageous (12) overpriced (25) poor (24) pricey (41) problem (115) ridiculous (18) rude (26) slow (65) smell (47) terrible (15) tiny (33) too small (12) uncomfortable (21) unfortunate (23) weird (10) worn (22) worst (12) wrong (33)

Lack	Appears in 53 comments.

The following words were used in comments with Lack:
amenity (9) bad (3) comfortable (3) dining (6) elevator (5) few (4) free (7) good (4) great (7) hotel (10) internet (5) lacking (53) liked (3) lobby (5) location (6) not (4) room (18) service (9) shower (3) wifi (6)

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1. One of the biggest issues I have with this hotel is the lack of water pressure.

"Amazing Back Bay and River views " Read full review on TripAdvisor 5/8/2012 Vote

2. Not a bad hotel, but the over-all feel is very business minded therefore the property/people lacks personality.

"Business-centric Hotel - Needs Renovation " Read full review on TripAdvisor 5/3/2012 Vote

3. The only inconvenience during our stay was the lack of hot water in shower in the morning.

"Great location " Read full review on TripAdvisor 4/23/2012 Vote

4. lack of graciousness.

"Underwhelming " Read full review on TripAdvisor 3/28/2012 Vote

5. Next, the lack of communcation on the part of the staff was unbelievable.

"Worst case scenario! " Read full review on TripAdvisor 3/15/2012 Vote

6. Only complaint was lack of plugs at desk area.

"Business travel " Read full review on TripAdvisor 3/8/2012 Vote

7. The bed was comfortable, the view was nice it just lacked the luxury feel for what I thought was a luxury room rate.

"Guest Rooms Need An Update " Read full review on TripAdvisor 2/4/2012 Vote

8. No one accepted responsibility or offered much of an apology and the reception staff were universally lacking in warmth and interpersonal skills.

"Inconsistent service " Read full review on TripAdvisor 11/29/2011 Vote

9. The lack of consistent and reliable service became annoying and any warmth or loyalty we felt towards the hotel soon disappeared in a mix of unresolved grumbles.

"Inconsistent service " Read full review on TripAdvisor 11/29/2011 Vote

10. My comment at reception about these issues, including a lack of turn down service resulted in the response that guests need to make specific requests for such amenities as shower gel now.

"Inconsistent service " Read full review on TripAdvisor 11/29/2011 Vote