Westin Boston, Boston, Poor

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Rank

13th

Out of 197

Westin Boston	Average Price: $344 Check Rates

Hotel Class:

10 Huntington Avenue

Boston, 02116 View map

4-Star Hotel Rank: 11 of 38
Average review rating: 4.05

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , MyTravelGuide (2140) , Travelocity (21) , TripAdvisor (1509) , YahooTravel (136)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (11) a bit small (10) annoy (36) avoid (19) awful (10) bad (91) big deal (12) broken (11) chipped (9) complain (33) complaint (55) cramped (11) dated (14) difficult (23) dirty (24) disappoint (103) disgust (11) disturbing (9) downside (32) expensive (151) frustrated (9) hard (34) horrible (11) inconvenient (11) issue (74) lack (21) loud (30) mold (10) negative (55) noise (59) noisy (31) outdated (15) outrageous (12) overpriced (25) poor (24) pricey (41) problem (115) ridiculous (18) rude (26) slow (65) smell (47) terrible (15) tiny (33) too small (12) uncomfortable (21) unfortunate (23) weird (10) worn (22) worst (12) wrong (33)

Poor	Appears in 48 comments.

The following words were used in comments with Poor:
$ (4) bathroom (4) breakfast (3) convenient (5) cost (6) customer (3) desk (4) hotel (9) location (4) much (4) plenty (4) quality (4) reviews (4) room (13) service (16) shower (3) slow (4) staff (4) view (4) water (8)

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1. Other than that, and that I believe the concierge lounge was in a temporary location which was also too small (no tables, poor design), the stay was as normal as could be.

"Bathroom too small, temporary concierge center? " Read full review on TripAdvisor 4/26/2012 Vote

2. However, either way, the hotel gets a poor rating.

"Disappointing " Read full review on TripAdvisor 4/12/2012 Vote

3. My bf and I were upgraded to a Junior Suite, and whilst the views were fantastic, the location very convenient, the room was old with very low ceilings, the lighting was poor, and the bathroom TINY.

"Disappointing " Read full review on TripAdvisor 4/11/2012 Vote

4. poor toiletery amenities though; no shower cap, cotton balls, Qtips etc.

"A Most Convenient Location " Read full review on TripAdvisor 3/26/2012 Vote

5. Very poor customer service.

"I expected more " Read full review on TripAdvisor 2/28/2012 Vote

6. And with all this poor service, no doubt the cleaner leaves the envelope for a tip.

"Never again " Read full review on TripAdvisor 11/30/2011 Vote

7. I had breaksfast in the hotel (pricey buffet and the service was poor), but also ate in the.

"Location, location, location " Read full review on TripAdvisor 11/12/2011 Vote

8. Very poor indeed.

"OK, Needs Improvement! " Read full review on TripAdvisor 9/21/2011 Vote

9. The hotel is also connected to two shopping malls, which would be very useful in poor weather.

"Good hotel " Read full review on TripAdvisor 8/28/2011 Vote

10. Extremely poor customer service at front desk and conceirge services.

"Poor customer service " Read full review on TripAdvisor 8/17/2011 Vote