Hotel Mandalay Bay, Las Vegas, Complain

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OpinionWell
Rank

23rd

Out of 481

Hotel Mandalay Bay	Average Price: $258 Check Rates

Hotel Class:

3950 Las Vegas Boulevard South

Las Vegas, 89119 View map

4-Star Hotel Rank: 8 of 28
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (172) , Travelocity (92) , TripAdvisor (5025) , YahooTravel (456)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (115) avoid (115) awful (89) bad (498) big deal (59) broken (102) complain (287) complaint (188) dated (51) difficult (87) dirty (260) disappoint (447) disgust (54) disturbing (52) downside (106) expensive (557) filthy (49) frustrated (52) gross (46) hard (240) hardly (44) hassle (64) hate (44) horrible (128) inconvenient (72) issue (383) lack (114) loud (197) mad (46) mess (45) negative (187) noise (351) noisy (102) overpriced (107) poor (164) pricey (174) problem (623) ridiculous (109) rock (62) rude (196) shock (45) slow (218) smell (387) stain (42) terrible (153) tiny (50) unfortunate (117) worn (122) worst (130) wrong (147)

Complain

Appears in 405 comments.

The following words were used in comments with Complain:
$ (17) clean (19) desk (34) friendly (14) great (17) hotel (73) liked (26) management (30) much (27) never (17) night (21) not (92) pool (24) problem (17) reviews (23) room (145) service (39) smoke (15) staff (31) walking (26)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. A notice would have been nice but we were waking up anyway so again, nothing to complain about.

"Great for a girl trip " Read full review on TripAdvisor 5/17/2012 Vote

2. complained to the front desk and was told the value of the buffet was $94 and we can use it as long as our meals were under 94.

"Mandalay bay ruined my wedding anniversary " Read full review on TripAdvisor 5/13/2012 Vote

3. Many were complaining about this.

"Room was almost clean " Read full review on TripAdvisor 5/9/2012 Vote

4. When they brought us a pack & play I was dumbfounded and complained to everyone who would listen.

"Satisfied but not blown away " Read full review on TripAdvisor 5/4/2012 Vote

5. Great pool facility, had a good meal at House of Blues, the only thing I have to complain about is there was nothing open for a 'quick' meal when we got there at midnight on Thursday night, our only options were room service or Raffles.

"Great Time! " Read full review on TripAdvisor 5/3/2012 Vote

6. After talking to others who were staying on the Mandalay Bay side, I was thrilled as they complained about uncomfortable beds.

"Work trip " Read full review on TripAdvisor 4/27/2012 Vote

7. Every where our family went at this hotel/casino/restaurant/shop the employees acted like they were doing a big favor to wait on you and we did hear alot of complaining from them.

"Worst hotel experience ever " Read full review on TripAdvisor 4/25/2012 Vote

8. I complained about the smell in the room and we had the use of an odouriser which made no difference.

"Industrial Tourism " Read full review on TripAdvisor 4/21/2012 Vote

9. But everytime we complained, we got an annoyed response without any eye contact by the front desk.

"Poor service - Lost their stars. " Read full review on TripAdvisor 4/13/2012 Vote

10. Don't let the 'complainers' on Trip Advisor scare you off.

"Don't Be Scared of Reviews! " Read full review on TripAdvisor 4/12/2012 Vote