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Room
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Appears in 8720 comments.
78% wrote positive comments about room
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1. Toilet would only flush on the 4 th attempt and our non smoking room still smelled like smoke.
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2. The hotel room corridors were noisy at night with individual parties being held in rooms along ours,we could hear everything in our neighbours room,in my opinion if your business was sending you here for a corportae party and you weren't personally paying then great but as a family traveller it did not meet our needs and coming form a country where smoking is totally anti social I found the continual smell of tobacco everywhere a big turn off.
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3. I complained about the smell in the room and we had the use of an odouriser which made no difference.
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4. We could not smell it in our room though.
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5. The smell of stale cigarette/cigar smoke along with stale booze drove me to my room early.
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6. When I used the phone in the room it smelled like a bottle of perfume had been dumped on it.
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7. I stayed at it for the first time about 4 years ago and it was up to date and showed well, but this recent stay was surprising for a number of reasons:The smell of smoke was pervasive throughout the hotel, something that seems to be ameliorated at other, like, hotelsCarpet in the hallways was worn and soiledThere was no turndown serviceMy first room had a lamp that had been torn off from the desk initially and was on the floorMy first room had two non-functioning remote controlsRoom service used food items were left for over a day in the hallThe TV in the master bedroom is about 7 years old (a tube TV that is flat screen, but not up to date)The spa is sparsely appointed and depressing, with little or no food to go along with the $25 a day chargeCheck in at the front was often backed up 1/2 way down the hallNo free Wall Street Journals for guests (they do offer USA Today, however)If they are trying to compete with the Wynn/Encore and Venetian/Palazzo, they need to step it up a notch and redo/renovate these areas.
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8. In a non-smoking room on the 8th floor, we did notice any smoke smells or loud noise.
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9. This hotel had average rooms which suffered from excessive noise and cigarette smoke smell.
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10. So the whole weekend we had the luxurious smell of cigarettes and weird orange-y air permeating the room.
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11. You still have a room that has been smoked in; you can smell the smoke; the room has cigarette burns in the couches, etc. Worst Las Vegas trip I ever had.
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12. We get to the hotel, we check in, the person at check in does not advice but when we get to the rooms the rooms are SMOKING rooms and the smell of the smoke is overwhelming.
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13. Needless to say it was very clean, no smell of smoke, and the walls were thick enough so we did not hear any noises from other rooms.
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14. Rooms were OK, but a non-smoking room was just that, the room only, not a non-smoking wing, so I could smell smoke from other rooms the whole night.
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15. The halls, rooms, and restaurants didn't smell smoky.
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16. 'Upgrade' was a room with stained furniture, broken fixtures and bad smell.
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17. If you walked out of your room everthing you are wearing would smell of smoke.
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18. Fine for everytime but the first trek but we walked all the way through the Mandalay Bay Casino (at least felt like it) before we found out it is 'that set of doors in the corner of the parking garage' - No signageThe room itself smelled of stale smoke which we called any complained about and were given keys to see another room - same issue.
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19. Wifi was free (probably because we were conference delegates but that was a bit patchy)Our room number was in the 2000's , Though big and bright the corridors smelled so bad , very stale but looked very clean.
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20. The first room we stayed in smelled of smoke, had cigarette burns on both comforters, had dirty/oily windows that obscured the view of the city and had a pile of dirty towels stacked in the hallway outside our room.
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21. Reached our room 7815 which smelled of smoke and reaked of sanitizer.
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22. We went up to the room and it smelled badly of smoke.
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23. We went to the room and it smelled so strong like an old folks home.
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24. Two rooms, one office, coach, flat tv, and then the bedroom with another tv, a safe (free to use), bathrobes, slippers, etc. Just really nice rooms- clean smell, quiet.
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25. The bathroom was very nice and spacious but our non-smoking room apparently shared a ventilation system with a smoking room and the room smelled of smoke.
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26. The room did smell like smoke but at that point there wasn't much choice.
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27. The check in was easy and fast but the room smelled.
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28. I know people smoke in Casino but that does mean a non smoking room has to smell.
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29. The carpet is in terrible shape, the room smells of cigarette, the furniture is dirty, and unkept.
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30. Casino and rooms did not smell like smoke at all.
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31. The smell of the smoke began about 30 feet from the room.
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32. Our room had very overbearing smells upon entering the room and also a very strong cologne (not pleasant) smell in the bathroom, throughout our entire stay.
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33. The room was accross from the service staff bathroom and the corridor smelled and due to ventilation patern, the smell did come into the room.
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34. We loved the coconut smell when we arrrived, our room was on the 31st floor and it was nice and comfortable.
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35. we went to the front desk and said we were unhappy with our room, so they then moved us to the 24th floor to a room with a view, but although the room smelled better I still have to say the best thing about the room was the view.
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36. At check in we were given a room on the 3rd floor that was dark and musty smelling overlooking nothing.
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37. Highlights:* the gentleman who checked us in was great and we had an excellent room with a great view, pretty much looking straight up the strip* housekeeping was great, room was very clean* bed and pillows were great* room at end of hall was quiet and there were no smells or other unpleasantries to speak of* hotel felt roomy and we enjoyed the restaurants, shops and grounds* being at the end of the strip felt a little more secluded and was a nice place to retreat to* we had a great rate that included a $25 resort credit and discount at the spa* Burger Bar.
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38. Whether it's the wonderful smelling bath products, suite design, or modern furniture, the place exudes 'cool' and it's really nice to not have to walk through a casino to get to my room.
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39. Yes, I had an amazing view from the 33rd floor last month, however, the room was smoking and smelled really bad, it was dated and dirty.
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40. Rooms are dirty and they smell.
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41. I was encouraged despite the poor reviews, but when we got to our room, it smelled horribly of chemicals (not room cleaners, but heavy duty chemicals).
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42. We ended up checking out three days early and going to the Mirage, where the room was smaller (but still very, very nice); the pool was a heck of a lot closer; access to the strip is excellent; and, well, the lobby doesn't smell like a broken sewer pipe.
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43. Although we reqeusted a non-smoking room, the towels smelled horrendously of stale smoke.
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44. On arrival in the room the carpet had been washed so room did smell a bit but this wore off.
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45. We get in the room and the smell is a little fainter but still there.
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46. When at first we were dissatisfied with our room due to a loud vent in the bathroom and a musty smell, the management (I wish I had gotten his name) upgraded us to a beautiful suite because a comprable room was unavailabe.
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47. One complaint was that the WC door is spring hinged, so always closed but there is no vent for the room so it was always warmer than the rest of the room and smell was vented into the the bathroom/bedroom.
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48. Ours was a connecting room and the neighbours were noisy all week and even though it was a non-smoking floor, they were smoking and the smell drifted through to our room.
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49. After baths & showers the room had a horrible smell.
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50. Room had a bit of a smokey smell even though I requested non.
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51. The first room we got was a smoking room and I, as a 25+ year smoker, was bowled over by the smell and had to request another room.
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52. Our room was fantastic, the casino was spacious, it smelled wonderful (not smoky!), the "beach" was beyond our expectations, service everywhere in the hotel (from The House of Blues to Starbucks to the Pool Side was wonderful), the evening entertainment was great (whoever was playing the night of September 20th,2009 around 12:00 am was Fantastic - major kudos to you guys, dig your enthusiasm.
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53. The hotel lobby consistently smells foul and on each visit different items within the room did not work.
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54. (I realised it was the smell of BUGARI white tea toiletry found in each room.
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55. By the time we returned to the room at 2:00 am, everything smelled okay again.
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56. Casino was a little smokey but never smelled smoke in nonsmoking room.
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57. When we got to our room, we were further impressed that although we were in a (requested) smoking section, the corridors and room itself did not smell of smoke, but rather, the corridor was fragranced as was the lobby.
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58. Neither my husband nor I could walk too far into the room due to the smell.
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59. In all fairness I did not complain again to hotel staff (that the smell remained despite a second cleaning), nor did I ask to be moved to another room (although I really wish I had now).
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60. When we got to our room it smelled like smoke even though the front desk said the whole floor was nonsmoking.
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61. The rooms smelled of cleaning products so badly that I could barely breath.
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62. until the room started smelling of cigarette smoke.
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63. It is very clean, rooms are VERY comfortable, and I loved how nice it smelled.
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64. The hotel was clean, smelled great and so were the rooms.
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65. - the rooms were clean, spacious and didn't smell of smoke- the remote worked for both televsions and the maid service was excellent- we never had to wait more than 3 minutes for an elevator- the concierge quickly booked us reservations at the Bouchon at Venetian for the next day, no questions asked.
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66. The rug looked worn and dirty, a cigarette burn on the bed sheet, there was a strange film in the glasses (I opted to go buy bottled water instead), and for a non smoking room, that toilet area sure smell like my old pipe smoking uncle.
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67. The rug looked worn and dirty, a cigarette burn on the bed sheet, there was a strange film in the glasses (I opted to go buy bottled water instead), and for a non smoking room, that toilet area sure smell like my old pipe smoking uncle.
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68. My initial room smelled like toxic cleaners had been used.
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69. Our stay was very comfortable, even though our room (on 23rd floor) did smell stale and the front room flat screen TV did not work, nor did the hair dryer.
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70. As soon as we got to the room there was a strong smell of smoke.
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71. Firstly, the rooms are huge, clean and smelled nice, which are musts when I visit a hotel.
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72. Room smelled like smoke even though it was supposedly a non-smoking room and my allergies were on fire as a result.
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73. I went into my room and it was gorgeous but smelled of smoke as well.
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74. Although we had a very nice suite with two king bedrooms and a large living area, it was supposed to be a non-smoking room but it smelled terribly from smoke.
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75. Although we had a very nice suite with two king bedrooms and a large living area, it was supposed to be a non-smoking room but it smelled terribly from smoke.
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76. We were given a non smoking room on the 32nd floor per our request, but when we got into the room, it smelled strongly of cigarette smoke, so we gave the front desk a call, we were given another non-smoking room on the 30th floor without even going down to get another new key, the code of the card keys were remotely reprogrammed.
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77. Despite being on a non-smoking floor I could still smell it in my room.
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78. Despite being on a non-smoking floor I could still smell it in my room.
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79. I am tired of checking to hotel were they use room deoderizer to tried to mask the smell.
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80. The gaming was quite tight, but the casino is nice, very open and airy and we never went back to our room smelling like smoke which is always a bonus.
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81. The gaming was quite tight, but the casino is nice, very open and airy and we never went back to our room smelling like smoke which is always a bonus.
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82. The lock on the sliding glass door to the outer balcony/ledge was broken, and my supposedly non-smoking room smelled of smoke.
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83. Most of the bath towels were yellow with stains, stains on the bed pillows,and the room smelled of B.
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84. When they made coffee at 7am, every morning, my room smelled like a Starbucks for hours.
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85. somethings were that the halls and the room were sprayed with something nauseatingly sweet due to the paint and stale smell, the room scent disapated due to there being a too small balcony.
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86. First, a few times we started getting the worst sewage smell in our room.
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87. When the housekeeping cleaned the room daily you could actually smell that the room was clean.
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88. The small problems started when we checked into our room, I was on a non-smoking floor yet when we entered our room the smell of fresh and heavy cigar smoke just hung in the room.
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89. The we had to switch rooms twice, I got sick because of wet carpeting and moldy smelling room and when we asked at 10 am, if we could please swtich rooms as I didnt think this one was ready for guests, we got snippy treatment at the front desk and were only allowed to get a new room after I said that we would like to check out and would try to Four Seasons instead.
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90. Read all reviews prior to leaving on trip and frankly was getting a bit nervous before departure based on several bad reviews that seemed to have a couple of common themes (room thefts, poor service, smell, cost, etc.).
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91. Having said that, on our second last day in the room, we did catch a very faint 'sewer smell', but it seemed to disappear in about an hour.
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92. Fortunately the smell didn`t fill the room but it did pretty much everywhere else.
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93. We did not smell anything in the hallways and our room had a nice deck off of it.
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94. Also, the room smelled of smoke and we had asked for a non-smoking room, again it`s Vegas so I wasn`t surprised, but it was still unpleasant.
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95. So, two of us went down to the front desk - we asked if there were usually maids in the room when guests were sent up, why our room smelled like smoke, and why a second bed had not been sent up.
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96. Decor was modern, beds had Plush pillow tops and the room was delightfully clean and free of a smokey smell.
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