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OpinionWell
Rank
16th
Out of 481

Palazzo Las Vegas

Average Price: $306  
 
Hotel Class:
3255 Las Vegas Blvd South
Las Vegas, 89109 View map  
5-Star Hotel Rank: 6 of 17
Average review rating: 4.21
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (35) , TripAdvisor (1853)
SAFE TO BOOK ? (3/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Terrible
Appears in 41 comments. 
The following words were used in comments with Terrible:
$ (3)   bar (3)   complain (4)   decorate (2)   floor (4)   food (9)   hotel (9)   nice (3)   night (3)   not (3)   old (4)   pool (3)   room (12)   service (12)   shower (2)   slow (2)   smell (3)   spa (6)   staff (3)   view (3)    
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1. Minus their terrible customer service, they have amazing restaurants.
"Fabulous Room, Terrible Service " Read full review on TripAdvisor   5/15/2012 Vote      
2. In addition, cellular service regardless of provider was completely terrible.
"Very Beautiful!! " Read full review on TripAdvisor   5/14/2012 Vote      
3. Outside of special events I think it's terrible that a hotel would actually charge registered guests to lounge in the adult only pool.
"New, Clean and spacious, however... " Read full review on TripAdvisor   5/12/2012 Vote      
4. None of these issues are terribly significant but I was surprised to be asked on my second day there why I had not left the room yet and if I had a late check-out -- I explained I was actually there for 3 more nights.
"Comfortable rooms - nice resort " Read full review on TripAdvisor   3/13/2012 Vote      
5. Also Spa is very misleading, is nothing to do with hotel, so even when staying in a prestige Sienna Suite you dont get automatic entrance to the Spa, in fact you have to pay $20 dollars each for every visit, and must say probably worst Spa I ever have visited, not because lack of treatments, there are plenty, but the Service within the Spa, is terrible.
"Nice hotel, but lacks special touch " Read full review on TripAdvisor   12/30/2011 Vote      
6. Food here is very expensive we had a meal at the B&B resteraunt and thi was just awful, lamb ribs were just fat with no meat, resisted complaining but when second course of pork and veal arrives similar we complained and sent it back, service was excellent but food was terrible due to meat quality, this still cost us $190 worst meal ever.
"Luxury Ends at the Lifts " Read full review on TripAdvisor   12/30/2011 Vote      
7. This was my 4th time in Las Vegas and this hotel was most definitely the best location I have stayed at to date (others are the Luxor, Stratusphere, and terrible's(offstrip)) It is however a little to the slow end of the strip but the views were great (42nd floor).
"It's nice but not worth the price in my opinion " Read full review on TripAdvisor   12/9/2011 Vote      
8. The food and beverage for the events was terrible from enough for events (all week) to terrible service to running out of food, napkins etc.
"Tired rooms a cup of coffee please " Read full review on TripAdvisor   11/20/2011 Vote      
9. This is just terrible.
"Bad Service " Read full review on TripAdvisor   12/31/2010 Vote      
10. We had initially been booked into a standard room on the 9th floor with no view (It was terrible- overlooking a horrible roof) so we requested to change rooms, we were relocated to the same type of room on the 29th floor with a view (extra $50 US per night)- this was so worth it as we overlooked the hotel pool and the Strip.
"Huge rooms, but pay extra for the view of the strip " Read full review on TripAdvisor   8/27/2010 Vote      
   
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