Palazzo Las Vegas, Las Vegas, Complaint

OpinionWell's Blog

Home » United States » Nevada » Las Vegas Destinations » Las Vegas Hotels » Palazzo Las Vegas

OpinionWell
Rank

16th

Out of 481

Palazzo Las Vegas	Average Price: $306 Check Rates

Hotel Class:

3255 Las Vegas Blvd South

Las Vegas, 89109 View map

5-Star Hotel Rank: 6 of 17
Average review rating: 4.21

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (35) , TripAdvisor (1853)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (46) avoid (34) awful (23) bad (159) big deal (31) broken (57) chipped (17) complain (125) complaint (114) crap (26) difficult (24) dirty (67) disappoint (170) disturbing (29) downside (43) dusty (25) expensive (178) frustrated (20) hard (86) hardly (24) horrible (46) inconvenient (25) issue (181) lack (70) loud (64) mess (17) mistake (29) negative (98) noise (74) noisy (31) overpriced (41) poor (71) pricey (62) problem (277) ridiculous (34) rock (25) rude (48) shock (26) slow (75) smell (174) smoker (18) tacky (21) tear (25) terrible (41) tiny (15) unacceptable (17) unfortunate (48) worn (30) worst (50) wrong (67)

Complaint

Appears in 180 comments.

The following words were used in comments with Complaint:
clean (6) complaints (181) drink (5) elevator (6) expectation (5) few (6) food (6) hotel (20) housekeeping (8) lacking (8) much (6) night (9) not (23) pool (13) room (49) service (16) shower (5) staff (7) suite (6) useful (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. My 'only' complaint was the lack of a coffee-maker in the room but hey- it's Vegas- nothing is free.

"Beautiful rooms and excellent amenities " Read full review on TripAdvisor 5/6/2012 Vote

2. The other complaint was the price of wine, both in their shops and in their casino bars.

"I almost loved it " Read full review on TripAdvisor 4/27/2012 Vote

3. My only major complaint would be the noise level.

"Fun for a day or two " Read full review on TripAdvisor 4/26/2012 Vote

4. My only complaint involves the poor management of the Pool.

"Excellent service & great location - would get five stars if the pool area was managed correctly " Read full review on TripAdvisor 4/13/2012 Vote

5. The hotel did not show any ownership in the issue, complaints seemed to fall on deaf ears, and we will probably not get reimbursed for our loss.

"theft in room " Read full review on TripAdvisor 4/4/2012 Vote

6. Made a complaint with hotel manager (Margaret) and security.

"theft in room " Read full review on TripAdvisor 4/4/2012 Vote

7. Only minor complaint I have is that it seemed to me that everything cost very much - minibar, drinks, etc.

"Palazzo Hotel and Casino Las Vegas " Read full review on TripAdvisor 3/27/2012 Vote

8. My biggest complaint about the room is the lack of an inside lock on the door.

"Siena Suite at The Palazzo - Huge room, huge price! " Read full review on TripAdvisor 3/9/2012 Vote

9. The only thing that drove us crazy was the Phantom of the Opera music in the elevator every day - but if that's our worst complaint, I guess that's not bad.

"Prestige Suite Made a Great Weekend " Read full review on TripAdvisor 2/21/2012 Vote

10. I have no complaints.

"Excellent " Read full review on TripAdvisor 2/19/2012 Vote