Palazzo Las Vegas, Las Vegas, Dirty

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Rank

16th

Out of 481

Palazzo Las Vegas	Average Price: $306 Check Rates

Hotel Class:

3255 Las Vegas Blvd South

Las Vegas, 89109 View map

5-Star Hotel Rank: 6 of 17
Average review rating: 4.21

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (35) , TripAdvisor (1853)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (46) avoid (34) awful (23) bad (159) big deal (31) broken (57) chipped (17) complain (125) complaint (114) crap (26) difficult (24) dirty (67) disappoint (170) disturbing (29) downside (43) dusty (25) expensive (178) frustrated (20) hard (86) hardly (24) horrible (46) inconvenient (25) issue (181) lack (70) loud (64) mess (17) mistake (29) negative (98) noise (74) noisy (31) overpriced (41) poor (71) pricey (62) problem (277) ridiculous (34) rock (25) rude (48) shock (26) slow (75) smell (174) smoker (18) tacky (21) tear (25) terrible (41) tiny (15) unacceptable (17) unfortunate (48) worn (30) worst (50) wrong (67)

Dirty

Appears in 67 comments.

The following words were used in comments with Dirty:
bathroom (8) bed (7) clean (12) floor (6) food (6) hotel (4) housekeeping (4) linen (4) need (3) never (3) night (4) not (12) reviews (4) room (39) service (10) sheets (8) sofa (4) stains (9) towel (5) view (4)

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1. Obviously the room was not dusted or surfaces cleaned and the bathroom was never mopped during our stay (a dirty mark on the bathroom floor from previous guests was never removed.

"A great hotel, but........ " Read full review on TripAdvisor 5/19/2012 Vote

2. The room was dirty, sheets had holes, couch filthy, had to request a steam cleaning for dried -crusty spill on the couch cushions.

"Disappointing " Read full review on TripAdvisor 5/10/2012 Vote

3. All while walking past empty trays lined on the sides of the corridor from room service and brown bags of dirty laundry awaiting pick-up.

"This is a 5-Star Resort?? " Read full review on TripAdvisor 4/14/2012 Vote

4. The dirty dishes from the room next to us were still out there from the night before.

"Use to be better " Read full review on TripAdvisor 4/13/2012 Vote

5. We put it with the dirty towels on the edge of the bathtub, and it was hung back up when we returned.

"Large Rooms - Excellent Condition " Read full review on TripAdvisor 3/16/2012 Vote

6. My non-5 star categories are: I would give Housekeeping: 2 to 3 stars, we kept having to call for extra towels, then the next day they would still leave only 2 towels for the 3 of us and we had to call again, they left dirty wine glasses and we had to call for clean ones, constantly calling but they always came quick with whatever we needed) Room service: food was excellent but ALWAYS took a full hour at least (even on the non-weekend mornings).

"5 Stars for location and room size... " Read full review on TripAdvisor 1/22/2012 Vote

7. When the staff came to clean the room, they didn't replace our dirty glassware unless we asked.

"Only a super-sweet deal would get me back " Read full review on TripAdvisor 1/14/2012 Vote

8. But as others have said, I really don't need to see dirty linens sitting in the hallways for days at a time.

"Meh... " Read full review on TripAdvisor 12/29/2011 Vote

9. There was also a bag of dirty linens that was left outside our door for about 36 hours and room service carts that stayed out for a full day in the hall.

"Beautiful property. Poor maintenance and service. " Read full review on TripAdvisor 12/12/2011 Vote

10. The duvet was also stained and dirty.

"Bad service from all areas..... " Read full review on TripAdvisor 11/18/2011 Vote