Palazzo Las Vegas, Las Vegas, Issue

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Rank

16th

Out of 481

Palazzo Las Vegas	Average Price: $306 Check Rates

Hotel Class:

3255 Las Vegas Blvd South

Las Vegas, 89109 View map

5-Star Hotel Rank: 6 of 17
Average review rating: 4.21

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (35) , TripAdvisor (1853)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (46) avoid (34) awful (23) bad (159) big deal (31) broken (57) chipped (17) complain (125) complaint (114) crap (26) difficult (24) dirty (67) disappoint (170) disturbing (29) downside (43) dusty (25) expensive (178) frustrated (20) hard (86) hardly (24) horrible (46) inconvenient (25) issue (181) lack (70) loud (64) mess (17) mistake (29) negative (98) noise (74) noisy (31) overpriced (41) poor (71) pricey (62) problem (277) ridiculous (34) rock (25) rude (48) shock (26) slow (75) smell (174) smoker (18) tacky (21) tear (25) terrible (41) tiny (15) unacceptable (17) unfortunate (48) worn (30) worst (50) wrong (67)

Issue

Appears in 181 comments.

The following words were used in comments with Issue:
big (6) charged (6) complaints (5) credit (5) desk (10) experience (6) floor (8) great (7) hotel (31) housekeeping (13) management (8) never (9) night (7) not (46) room (53) service (22) small (7) smoke (7) staff (11) suite (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only issue was the little service charges that added up and you couldn't pick anything up in the mini bar without being charged for it.

"Wonderful! " Read full review on TripAdvisor 5/18/2012 Vote

2. We had a couple of small issues that were resolved easily.

"Great hotel " Read full review on TripAdvisor 5/16/2012 Vote

3. I knew about the $20/night (plus tax) resort fee, that's not an issue.

"Beautiful Place, Very Poor Experience " Read full review on TripAdvisor 5/11/2012 Vote

4. The other issues that we had was housekeeping was sporadic.

"Nice Stay except for the Smoke " Read full review on TripAdvisor 4/18/2012 Vote

5. What were the hotel issues? We were on a non-smoking floor and yet every so often we would get a blast of smoke through the air conditioning system.

"Nice Stay except for the Smoke " Read full review on TripAdvisor 4/18/2012 Vote

6. Next day, we went downstairs to raise the issue with the front desk, and we were told that it is not up to the hotel to monitor its guest.

"Nice....but not fabulous! " Read full review on TripAdvisor 4/17/2012 Vote

7. The hotel did not show any ownership in the issue, complaints seemed to fall on deaf ears, and we will probably not get reimbursed for our loss.

"theft in room " Read full review on TripAdvisor 4/4/2012 Vote

8. I called to inquire and was told no points are issued even on incidentals when using points.

"Large Rooms - Excellent Condition " Read full review on TripAdvisor 3/16/2012 Vote

9. Since The Palazzo is all suites, 'room size' is not an issue.

"Better Casino Hotels Available " Read full review on TripAdvisor 3/14/2012 Vote

10. None of these issues are terribly significant but I was surprised to be asked on my second day there why I had not left the room yet and if I had a late check-out -- I explained I was actually there for 3 more nights.

"Comfortable rooms - nice resort " Read full review on TripAdvisor 3/13/2012 Vote