2. the staff are lovely in the check in, But it all changed when we went to the casino, two ladies really stick out the most they where so rude and one of them shouted at my partner just because he said excuse me to try and get her attention as we sat on the same machine for a least an hour and wanted a drink, to our shock she SHOUTED im bot working in here im in the poker room, To that response we left as we was leaving we notice two waitresses standing there talking, Like i said before the hotel is lovely and so are the other staff.