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Rank
28th
Out of 279

JW Marriott Hotel Washington DC

Average Price: $497  
 
Hotel Class:
1331 Pennsylvania Avenue NorthWest
Washington DC, 20004 View map  
4-Star Hotel Rank: 8 of 30
Average review rating: 4.59
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (35) , Travelocity (4) , TripAdvisor (612) , YahooTravel (81)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unfortunate
Appears in 13 comments. 
The following words were used in comments with Unfortunate:
bed (2)   hotel (2)   most (2)   night (3)   not (5)   reservation (3)   room (4)   service (2)   weekends (2)    
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1. unfortunately the front-desk person did not combine the two reservations (even though he pointed out that we had two reservations) and so we were locked out midday after night #1.
"Nice hotel, customer service short comings " Read full review on TripAdvisor   2/17/2012 Vote      
2. I was unable to book a room for this year's event because of the steep cost of the rooms unfortunately so I am staying down the street at a much more reasonable nightly rate though my preference would be the JW Marriott.
"Place to Stay in DC " Read full review on TripAdvisor   1/30/2012 Vote      
3. However the 4 of us are in a small room, (# 1401, nice side angle view of Wash monument), with one King bed and a rollaway (I unfortunately overlooked the part on the reservation that said 'two beds requested/not guaranteed').
"A Little Bit Frustrating " Read full review on TripAdvisor   12/28/2011 Vote      
4. unfortunately, we did not have a restful experience.
"Great location but disappointing for the price " Read full review on TripAdvisor   8/28/2011 Vote      
5. My husband is a Platnium Marriott Awards member and we did not get all of the amenities promised with the program and was explained it was unfortunate we were staying on a weekend vs.
"Disappointed in a JW Marriott Hotel " Read full review on TripAdvisor   8/2/2011 Vote      
6. unfortunately, the concierge lounge was closed (weekends) and that was disappointing.
"Nice but hectic ... " Read full review on TripAdvisor   7/11/2011 Vote      
7. unfortunately for us our car had manual transmission, and their valet had no clue how to drive it.
"Worst experience ever " Read full review on TripAdvisor   8/25/2010 Vote      
8. This is such a beautiful hotel - it is unfortunate that the service falls short.
"Great potential - but still falls short in some areas " Read full review on TripAdvisor   5/11/2010 Vote      
9. The room had a connecting door and unfortunately we could hear the television and a baby crying during the night.
"Great potential - but still falls short in some areas " Read full review on TripAdvisor   5/11/2010 Vote      
10. Yes, the 'touch-it-and-you-buy-it' concessions are annoying, as are the other little extra charges, but unfortunately that's par for the course with most hotel chains in most major cities.
"Can't beat the location " Read full review on TripAdvisor   4/21/2010 Vote      
   
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