JW Marriott Hotel Washington DC, Washington DC, Ignored

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OpinionWell
Rank

28th

Out of 279

JW Marriott Hotel Washington DC	Average Price: $497 Check Rates

Hotel Class:

1331 Pennsylvania Avenue NorthWest

Washington DC, 20004 View map

4-Star Hotel Rank: 8 of 30
Average review rating: 4.59

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (35) , Travelocity (4) , TripAdvisor (612) , YahooTravel (81)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (8) a bit small (10) annoy (14) avoid (10) bad (21) barely (6) bed bugs (6) complain (21) complaint (21) cramped (6) dated (8) difficult (7) dirty (4) disappoint (45) downside (13) expensive (61) frustrated (5) hard (17) hassle (7) horrible (5) ignored (6) inconvenient (5) incorrect (4) issue (32) lack (9) loud (11) mistake (8) negative (18) noise (28) noisy (10) overpriced (7) poor (4) poorly (6) pretty small (4) pricey (24) problem (48) ridiculous (6) rude (22) sad (4) slow (18) terrible (4) tiny (10) too small (5) ugly (6) uncomfortable (4) unfortunate (13) unfriendly (4) weird (4) worst (12) wrong (7)

Ignored

Appears in 6 comments.

The following words were used in comments with Ignored:
food (2) ignore (8) lounge (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Most of the time, we were ignored.

"Not the quality of a flagship " Read full review on TripAdvisor 5/14/2012 Vote

2. I did read other comments from people being ignored but frankly I couldn't have imagined the lack of service at the restaurant.

"Excellent stay except for hotel restaurant! " Read full review on TripAdvisor 4/8/2009 Vote

3. There was no reason why customers should be ignored, or that simple foods should take that long to bring out.

"Excellent stay except for hotel restaurant! " Read full review on TripAdvisor 4/8/2009 Vote

4. I was appalled at how the restaurant staff could totally ignore patrons.

"Excellent stay except for hotel restaurant! " Read full review on TripAdvisor 4/8/2009 Vote

5. Examples: being yelled at by bell staff for not getting into a cab fast enough; being ignored by bell staff; taking a long time to retrieve checked bags; lost reservations at check-in; being ignored at the bar, being ignored at the restaurant; fitness center machines that don't work; marginal executive lounge food; messy executive lounge; frequent incorrect billing; rates changed without notice.

"Go ahead, treat me like dirt. " Read full review on TripAdvisor 3/24/2009 Vote

6. People on that level were sick from respiratory problems due to a dampness on that level, and others came down with symptoms like a stomach virus similar to those experienced by many cruise lines who ignore cleanliness.

"What`s with the elevators? " Read full review on TripAdvisor 7/14/2004 Vote