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Rank
28th
Out of 279

JW Marriott Hotel Washington DC

Average Price: $497  
 
Hotel Class:
1331 Pennsylvania Avenue NorthWest
Washington DC, 20004 View map  
4-Star Hotel Rank: 8 of 30
Average review rating: 4.59
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (35) , Travelocity (4) , TripAdvisor (612) , YahooTravel (81)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Frustrated
Appears in 6 comments. 
The following words were used in comments with Frustrated:
helpful (2)   staff (2)    
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1. Yes, a small item, but other little miscues on service in avenue grill and restaurant also added to the frustration level for a property supposedly of this caliber.
"Great Location " Read full review on TripAdvisor   3/21/2012 Vote      
2. Staff didn't seem to know much about the area which was frustrating.
"In the middle of it all " Read full review on TripAdvisor   3/17/2012 Vote      
3. Some answers by staff were even more creative, but, in the end, a non-helpful frustrating system doesn't help any guests - whether they're attending a convention or just a visitor on a holiday weekend.
"A stupid solution in seach of a problem... " Read full review on TripAdvisor   1/20/2012 Vote      
4. frustrating that their favorite responses are 'I don't know' or 'are you sure.
"Average and not worth high rate by a long shot " Read full review on TripAdvisor   6/30/2011 Vote      
5. The renovation that was ongoing when we last visited appears to have been completed, with the elevators most notable changed -- they now operate on a high-tech, sometimes frustrating, sometimes efficient system that eliminated buttons in-car.
"Great City Views and Location! " Read full review on TripAdvisor   8/1/2008 Vote      
6. frustrated and tired (not to mention a little nervous), we called the JW Marriott and explained our problem.
"Loved the JW " Read full review on TripAdvisor   7/4/2005 Vote      
   
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