Sir Francis Drake Hotel San Francisco, San Francisco, Rude

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Rank

58th

Out of 493

Sir Francis Drake Hotel San Francisco	Average Price: $252 Check Rates

Hotel Class:

450 Powell Street

San Francisco, 94102 View map

3-Star Hotel Rank: 22 of 110
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (54) , Travelocity (5) , TripAdvisor (721) , YahooTravel (28)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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a bit small (8) annoy (13) avoid (8) awful (19) bad (45) badly (7) broken (15) chipped (15) complain (28) complaint (13) cramped (11) dated (17) delay (10) difficult (8) dirty (27) disappoint (49) disgust (9) disturbing (8) downside (7) expensive (30) filthy (15) hard (31) hate (9) horrible (12) issue (42) lack (13) loud (27) mold (8) negative (20) noise (112) noisy (43) overpriced (9) peeling (17) poor (25) pricey (7) problem (65) rude (13) sad (7) shabby (11) slow (16) smell (25) terrible (16) tiny (75) too small (9) uncomfortable (8) unfortunate (22) unfriendly (9) worn (20) worst (18) wrong (12)

Rude	Appears in 20 comments.

The following words were used in comments with Rude:
bar (3) concierge (3) desk (3) dirty (2) extremely (2) hotel (4) not (5) phone (3) room (2) staff (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This did not offend me although some other reviewers complained they were rude.

"Ask for a Corner Room and you'll be happy! " Read full review on TripAdvisor 11/8/2011 Vote

2. Apathetic, rude front desk staff.

"was a Kimpton fan until this hotel " Read full review on TripAdvisor 10/27/2011 Vote

3. That was very rude.

"Historic indeed. " Read full review on TripAdvisor 9/23/2011 Vote

4. Though they did not make up for the rude treatment we received in the Starlight Room.

"Not even close to what it used to be " Read full review on TripAdvisor 12/17/2010 Vote

5. I don't believe I've ever been to a hotel with a rude employee at the concierge--isn't it their job to be helpful and friendly? Anytime we asked her or anyone at the front desk a question, they answered abruptly, without as much as a smile or a goodbye.

"Great location, terribly unfriendly service " Read full review on TripAdvisor 7/20/2010 Vote

6. He was really rude and yelled, 'get out.

"Not a Bad Hotel " Read full review on TripAdvisor 5/29/2010 Vote

7. The bar tender was extremely rude to us also.

"Good location, but tired. Shame about the bar staff too... " Read full review on TripAdvisor 4/11/2010 Vote

8. So now the bad stuff - the bar staff were pretty rude in the lobby bar.

"Good location, but tired. Shame about the bar staff too... " Read full review on TripAdvisor 4/11/2010 Vote

9. Then, they were rude.

"Can't beat the location " Read full review on TripAdvisor 12/4/2009 Vote

10. I called again and the next representative was extremely rude on the phone and said that it was unlikely I could get it refunded and that she would have to have her manager approve it.

"Watch your Bill for Charges! " Read full review on TripAdvisor 11/15/2009 Vote