The New Yorker Hotel, New York City, Terrible

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Rank

20th

Out of 676

The New Yorker Hotel	Average Price: $312 Check Rates

Hotel Class:

481 Eighth Avenue

New York City, 10001 View map

4-Star Hotel Rank: 7 of 106
Average review rating: 3.8

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (91) , TripAdvisor (1630)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (22) annoy (30) avoid (27) awful (25) bad (89) bed bugs (25) chipped (19) complain (65) complaint (50) cramped (28) dated (52) delay (13) difficult (14) dirty (28) disappoint (107) downside (29) expensive (129) fussy (12) hard (63) hardly (13) hassle (27) horrible (18) inconvenient (13) issue (71) lack (31) loud (36) mistake (12) negative (64) noise (131) noisy (53) outdated (20) overpriced (17) poor (34) pricey (24) problem (170) rock (22) rude (94) shock (16) slow (48) smell (23) terrible (30) tiny (108) too small (20) uncomfortable (17) unfortunate (23) unfriendly (19) unhelpful (18) worn (16) worst (26) wrong (61)

Terrible

Appears in 29 comments.

The following words were used in comments with Terrible:
bar (2) bed (2) clean (2) customer (2) desk (2) filthy (3) friendly (2) great (4) guest (3) hard (2) hotel (7) location (2) night (3) not (4) price (2) room (4) service (6) shower (4) staff (2) worst (3)

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1. They have a transport desk that can organise a car to take you to the airport just watch the time of day as the traffic can be terrible.

"Birthday Trip " Read full review on TripAdvisor 5/23/2012 Vote

2. terrible guest service, but I will add that I was dealing with a different guest service lady, Ruth yesterday who was lovely.

"Not going well!! " Read full review on TripAdvisor 5/8/2012 Vote

3. After all this terrible customer service, the great location is no longer important for me.

"Terrible Customer Service " Read full review on TripAdvisor 5/7/2012 Vote

4. This hotel is terrible when I am staying here right now.

"Terrible Customer Service " Read full review on TripAdvisor 5/7/2012 Vote

5. but the staffs are terrible.

"Terrible Customer Service " Read full review on TripAdvisor 5/7/2012 Vote

6. The food was terrible and it was absolutely filthy.

"Great hotel close to Times Square " Read full review on TripAdvisor 4/22/2012 Vote

7. The shower was terrible.

"Good for what you pay for " Read full review on TripAdvisor 4/9/2012 Vote

8. The shower curtains are terrible, dirty and stained.

"Loved my stay in NYC! " Read full review on TripAdvisor 3/4/2012 Vote

9. I did use the hotwire name your own price so maybe that is why my room was so terrible (because I had paid a discounted price).

"Pretty gross " Read full review on TripAdvisor 2/20/2012 Vote

10. Front desk were terrible but we didn't let that spoil our holiday.

"Great location, small room, terrible customer service " Read full review on TripAdvisor 2/4/2012 Vote