The New Yorker Hotel, New York City, Lack

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Rank

20th

Out of 676

The New Yorker Hotel	Average Price: $312 Check Rates

Hotel Class:

481 Eighth Avenue

New York City, 10001 View map

4-Star Hotel Rank: 7 of 106
Average review rating: 3.8

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (91) , TripAdvisor (1630)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (22) annoy (30) avoid (27) awful (25) bad (89) bed bugs (25) chipped (19) complain (65) complaint (50) cramped (28) dated (52) delay (13) difficult (14) dirty (28) disappoint (107) downside (29) expensive (129) fussy (12) hard (63) hardly (13) hassle (27) horrible (18) inconvenient (13) issue (71) lack (31) loud (36) mistake (12) negative (64) noise (131) noisy (53) outdated (20) overpriced (17) poor (34) pricey (24) problem (170) rock (22) rude (94) shock (16) slow (48) smell (23) terrible (30) tiny (108) too small (20) uncomfortable (17) unfortunate (23) unfriendly (19) unhelpful (18) worn (16) worst (26) wrong (61)

Lack	Appears in 42 comments.

The following words were used in comments with Lack:
bathroom (4) coffee (5) comfortable (3) facilities (6) food (5) good (4) honesty (3) hotel (16) lacking (44) liked (3) management (3) not (7) quality (3) reviews (2) room (12) service (10) size (2) staff (8) view (2) weekends (2)

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1. My only criticism is the lack of tea & coffee making facilities in the room- though these are always available in the foyer.

"ideal location " Read full review on TripAdvisor 5/20/2012 Vote

2. With only one exception (Mohammed) they were completely lacking in courtesy and very, very unhelpful.

"Some great bits - if only the staff knew about customer service. " Read full review on TripAdvisor 5/4/2012 Vote

3. The room was very art deco and very comfortable,the only dissapointment was the lack of a decent view.

"first time in New York,great hotel " Read full review on TripAdvisor 4/14/2012 Vote

4. The duty desk manager, seriously lacking good quality customer service levels then reluctantly gave us access to another PC to complete the booking.

"Great location, nice room but very poor and rude staff " Read full review on TripAdvisor 3/28/2012 Vote

5. We did have some problems with the thermostat and with the hot water (or lack thereof), but the hotel is an older building and we just learned to live with some of the minor inconveniences.

"Great Value; Great Location " Read full review on TripAdvisor 2/20/2012 Vote

6. I also agree with other reviewers that the hotel service is lacking a little.

"Great location and great value with some small negatives " Read full review on TripAdvisor 2/8/2012 Vote

7. Shower was hot and powerful - something that can be lacking in hotels.

"Perfect Hotel Base for Exploring New York! " Read full review on TripAdvisor 12/23/2011 Vote

8. Very dissappointed in the hotel staff's lack of honesty & integrity in this area.

"All in the eye of the beholder " Read full review on TripAdvisor 11/20/2011 Vote

9. Con's: No fridge, no free Wi-Fi, lack of outlets to charge electronics, a bit more on the expensive side.

"Alright " Read full review on TripAdvisor 10/31/2011 Vote

10. Had it not been for the lack of tea/coffee facilities, mould in the bathroom and the unaccommodating attitude of the manager I wold have given this hotel a higher rating.

"Not quite what I expected for the price paid. " Read full review on TripAdvisor 9/24/2011 Vote