Knickerbocker Hotel Chicago, Chicago, Rude

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Rank

32nd

Out of 415

Knickerbocker Hotel Chicago	Average Price: $253 Check Rates

Hotel Class:

163 East Walton Place

Chicago, 60611-1527 View map

4-Star Hotel Rank: 15 of 39
Average review rating: 3.29

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (73) , MyTravelGuide (161) , Travelocity (9) , TripAdvisor (659) , YahooTravel (41)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (7) annoy (7) avoid (6) bad (33) barely (5) bed bugs (19) big deal (8) broken (7) complain (16) complaint (20) cramped (11) crap (5) dated (7) difficult (11) dirty (8) disappoint (24) downside (6) expensive (31) hard (15) hate (5) horrible (14) issue (25) lack (12) loud (12) nasty (6) negative (24) noise (31) noisy (11) odor (8) outdated (5) outrageous (5) overpriced (4) peeling (7) poor (13) pricey (14) problem (38) ridiculous (8) rude (20) shabby (6) shock (6) sick (4) slow (9) smell (28) stain (6) terrible (10) tiny (28) unfortunate (10) worn (11) worst (12) wrong (9)

Rude	Appears in 28 comments.

The following words were used in comments with Rude:
bed (2) bug (2) desk (7) exceptional (2) extremely (2) helpful (2) hotel (2) liked (3) management (2) most (2) not (7) personable (2) room (6) service (5) staff (13) upgraded (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the staff behind the desk was rude, uninformed, short staffed and lacking in communication with other staff members.

"Not Impressed " Read full review on TripAdvisor 4/20/2012 Vote

2. We met a couple of staff that were less than helpful (rude) however the next was very accommodating and pleasant.

"Nice Hotel with History " Read full review on TripAdvisor 4/12/2012 Vote

3. We were both shocked at how rude 90% of the staff were.

"Not Impressed " Read full review on TripAdvisor 4/9/2012 Vote

4. The staff at the front desk was not only rude, but not very helpful.

"Not Impressed " Read full review on TripAdvisor 4/9/2012 Vote

5. But dont you even think about turning on the A/C, these is like having an orchestra in the room? The service is bad, the front desk people are rude, when I asked for something extra (like a shower cap for my wife the housekeeping were rude and after 45 min and 3 calls I just gave up) the ammenities in the hote are old.

"A nice 2 star hotel!! " Read full review on TripAdvisor 4/4/2012 Vote

6. Your 'manager' was the most rude and hateful person I have ever met.

"Worst Experience Ever - BETTER LESS EXPENSIVE HOTELS EVERYWHERE IN CHICAGO " Read full review on TripAdvisor 3/30/2012 Vote

7. They were agressively hostile and rude, behaving like bouncers in a cheap nightclub.

"Prison Release Program? " Read full review on TripAdvisor 1/3/2012 Vote

8. Front desk was a touch slow and rude.

"Comfortable and clean. " Read full review on TripAdvisor 10/5/2011 Vote

9. We extended our stay in Chicago but went to the Felix for the remainder- not a great hotel either but ANYTHING IS BETTER THAN THE NASTY BED BUG RUDE STAFFED INCOMPETENT knickerbocker.

"Worst hotel staff and filthy nasty room- bed bugs? " Read full review on TripAdvisor 8/1/2011 Vote

10. We called the front desk and asked for a manager both days and the first day were rudely told one was not available for our concerns of bed bugs.

"Worst hotel staff and filthy nasty room- bed bugs? " Read full review on TripAdvisor 8/1/2011 Vote