Essex Inn Chicago, Chicago, Rude

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Rank

49th

Out of 415

Essex Inn Chicago	Average Price: $225 Check Rates

Hotel Class:

800 South Michigan Avenue

Chicago, 60605 View map

3-Star Hotel Rank: 18 of 73
Average review rating: 3.38

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (5) , TripAdvisor (421) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (5) annoy (6) avoid (4) awful (4) bad (32) big deal (9) broken (9) chipped (5) claustrophobic (4) complain (16) complaint (4) cramped (6) damage (6) dated (16) delay (3) difficult (4) dirty (12) disappoint (25) disturbing (4) downside (8) expensive (29) hard (18) hardly (6) inconvenient (5) issue (31) lack (5) loud (9) mistake (5) nasty (6) negative (11) noise (21) noisy (12) outdated (7) poor (8) pretty small (5) problem (43) ridiculous (5) rude (12) shabby (6) slow (25) smell (11) smoker (4) terrible (8) tiny (25) too small (8) uncomfortable (6) unfortunate (7) worst (8) would have liked (5) wrong (7)

Rude	Appears in 15 comments.

The following words were used in comments with Rude:
desk (2) didnt (3) helpful (3) room (2) staff (4)

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1. Hardly anyone had a smile on their face and when they communicated with us they were rather rude.

"Not worth the money. Would not stay again. " Read full review on TripAdvisor 3/11/2012 Vote

2. Their staff wasnt very helpful any bit and at times seemed a little rude.

"Sadly Disappointed " Read full review on TripAdvisor 2/21/2012 Vote

3. When we politely approached the reception staff they offered no help whatsoever stating that was all they had ,basically go away to the point of rudeness .

"Disappointing " Read full review on TripAdvisor 9/6/2011 Vote

4. they wouldn't even consider it and were very rude.

"GREAT Location with great value " Read full review on TripAdvisor 8/29/2011 Vote

5. Their trademark is rudeness.

"Excellent hotel for affordable price. " Read full review on TripAdvisor 4/16/2010 Vote

6. He was horribly rude and we left.

"A disappointment, to say the least! " Read full review on TripAdvisor 4/6/2010 Vote

7. The waitress was rude and retorted to every request with a smirk in her face, and the manager passed judgment on me for ordering a beer for lunch (a guy who looks like a 24-pack a night drinker).

"Underserved stars " Read full review on TripAdvisor 3/23/2010 Vote

8. However, the air conditioner didnt work worth a damn and we just didnt have it in us to change rooms again and get another round of rude treatment.

"Outrageous! " Read full review on YahooTravel 8/12/2009 Vote

9. When we called down to the office we were rudely told we didnt have to give you a room until 4pm.

"Outrageous! " Read full review on YahooTravel 8/12/2009 Vote

10. Note: Loud,dirty,unknowledgeable,and VERY rude.

"Yucky " Read full review on YahooTravel 1/15/2008 Vote