Essex Inn Chicago, Chicago, Hardly

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Rank

49th

Out of 415

Essex Inn Chicago	Average Price: $225 Check Rates

Hotel Class:

800 South Michigan Avenue

Chicago, 60605 View map

3-Star Hotel Rank: 18 of 73
Average review rating: 3.38

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (5) , TripAdvisor (421) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (5) annoy (6) avoid (4) awful (4) bad (32) big deal (9) broken (9) chipped (5) claustrophobic (4) complain (16) complaint (4) cramped (6) damage (6) dated (16) delay (3) difficult (4) dirty (12) disappoint (25) disturbing (4) downside (8) expensive (29) hard (18) hardly (6) inconvenient (5) issue (31) lack (5) loud (9) mistake (5) nasty (6) negative (11) noise (21) noisy (12) outdated (7) poor (8) pretty small (5) problem (43) ridiculous (5) rude (12) shabby (6) slow (25) smell (11) smoker (4) terrible (8) tiny (25) too small (8) uncomfortable (6) unfortunate (7) worst (8) would have liked (5) wrong (7)

Hardly

Appears in 32 comments.

The following words were used in comments with Hardly:
bathroom (3) bed (4) charged (2) dirty (2) great (2) hard (32) hotel (4) not (3) pillow (3) price (2) rating (2) rock (3) room (13) shower (4) sleep (2) small (4) staff (2) temperature (2) thought (2) water (2)

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1. hardly anyone had a smile on their face and when they communicated with us they were rather rude.

"Not worth the money. Would not stay again. " Read full review on TripAdvisor 3/11/2012 Vote

2. The bathroom was small but fine for just me- it would be hard for a couple to get ready in the same small space, though.

"Nice Stay with Great Service! " Read full review on TripAdvisor 2/28/2012 Vote

3. However, new room smelled smokey and had a thread bare, rode hard feel to it.

"Not a great experience... " Read full review on TripAdvisor 1/12/2012 Vote

4. The staff worked hard to please us and were very helpful with anything we brought to their attention.

"excellent experience " Read full review on TripAdvisor 12/14/2011 Vote

5. Having stayed at the hard Rock earlier in the week (see review), we'd say that for the price, the Essex is very nearly as good.

"Loved It " Read full review on TripAdvisor 12/10/2011 Vote

6. Pillows were a bit hard but I asked for a softer one and housekeeping delivered one in short order.

"Very Pleasant Stay " Read full review on TripAdvisor 10/29/2011 Vote

7. Our room was very very small, two small double beds, hardly any space in the room to accomodate our luggage let alone walking round.

"Disappointed " Read full review on TripAdvisor 6/7/2011 Vote

8. Appreciate that any hotel would be hard to compare with Vegas spacious rooms etc.

"Disappointed " Read full review on TripAdvisor 6/7/2011 Vote

9. the beds were very comfy except for the pillows that were a bit hard.

"very friendly " Read full review on TripAdvisor 5/29/2011 Vote

10. I'd hate to see you throw your hard-earned money away staying at a place where they could care less about their guests.

"NO customer satisfaction - you can do better!!! " Read full review on TripAdvisor 3/12/2011 Vote