Hard Rock Hotel Chicago, Chicago, Mistake

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Rank

55th

Out of 415

Hard Rock Hotel Chicago	Average Price: $241 Check Rates

Hotel Class:

230 North Michigan Avenue

Chicago, 60610 View map

4-Star Hotel Rank: 26 of 39
Average review rating: 3.76

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (723) , Travelocity (5) , TripAdvisor (663) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 9 comments.

The following words were used in comments with Mistake:
arrival (2) desk (2) hotel (2) reservation (3) room (4) snacks (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It's an easy fix (they removed the charges) but could be an expensive mistake for those who weren't paying attention when they payed their bills.

"A nice (if loud) hotel " Read full review on TripAdvisor 1/12/2012 Vote

2. I arrived at the Hard Rock Hotel last night with my wife to celebrate our 25th wedding anniversary, upon attempting to check-in I was told that I had reserved a room for a later date, you can imagine my shock and dismay at my mistake, but I will say the front desk staff was overly accommodating to help me out.

"Customer Service at It's Best! " Read full review on TripAdvisor 6/15/2011 Vote

3. Made a mistake during the reservation process on the internet, result was a room which was too small.

"Great Service in great location " Read full review on TripAdvisor 8/30/2010 Vote

4. I won't be repeating that mistake.

"Not impressed " Read full review on TripAdvisor 1/29/2010 Vote

5. We were also advised at check-in to alert the staff if we disrupted the mini-bar and snack drawer by mistake and we had absolutely no trouble with either compartment during our week here.

"Couldn't ask for a better location " Read full review on TripAdvisor 6/29/2009 Vote

6. Don`t make the mistake of staying here but if you do, walk across the street and buy snacks you want because even a soda is $3 plus 19% gratuity.

"Chicago Hard Rock Hotel: Horrible experience " Read full review on TripAdvisor 1/25/2007 Vote

7. com, but when we arrived to the hotel, a concierge told us that there has been a mistake and that all non-smoking rooms were booked.

"Amazing service " Read full review on Expedia 7/26/2006 Vote

8. But we had to lug our suitcases back to the reservation desk and tell them they made a mistake with our room.

"Better places to stay " Read full review on TripAdvisor 7/6/2005 Vote

9. What a mistake.

"Stay at House of Blues Instead! " Read full review on TripAdvisor 1/24/2005 Vote